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All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.
Job Description:
A Financial Solutions Representative I report to the Member Solutions Center or Service Manager and is responsible for providing exceptional service experiences in a fast paced call center environment. Day to day interactions include assisting and educating members on successfully managing their credit union relationship. Representatives are accountable for accurately assisting callers with credit union eligibility, account transactions, online banking support and account maintenance requests. All experiences delivered should contribute positively to the channels assigned performance objectives.
Responsible and Accountable for:
Knowledge, Skills and Abilities:
Education and Experience:
Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.
Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Weekly schedule:
Work setting:
Experience:
Work Location: In person
Full Time
Banking
$44k-56k (estimate)
01/11/2024
05/06/2024
chartway.com
NORFOLK, VA
100 - 200
Private
TRACY MANIGAULT
$10M - $50M
Banking