Full job description

CRHA’s Youth Program Coordinator (YPC) seeks to provide services and experiences that promote community health and well-being for CRHA’s youth program participants. The YPC is responsible for helping foster experiences for all CRHA youth that provide meaningful opportunities for growth while respecting and reflecting the diversity of our community.

Assists in developing and managing partnerships with community, nonprofit, religious and educational organizations and other stakeholders to identify and address needs and gaps in youth services for CRHA program participants age __ to ____; identifies and solicits participation; attends meetings; prepares and facilitates workshops; moderates discussions and decisions; answers questions and provides information; maintains related documentation.

Directed and supervised by the Deputy Executive Director, the Youth Programs Coordinator is responsible for planning, administrative coordinating, and other direct service provision of youth participating in CRHA’s programs.

Essential Functions

• Coordinates event and outreach schedules.
• Administers schedule changes between participants, families and CRHA staff, volunteers and stakeholders.
• Coordinates and obtains client referral paperwork for review by supervisor.
• Coordinates and participates in the new client Intake meetings.
• Maintains all confidential participant files, client case notes.
• Develops, implements, and monitors participant daily programing activities.
• Provides support/oversight to youth contractors and monitors individual progress.
• Organizes community-based activities for participants.
• Coordinates client transportation and assists with transportation as needed.
• Consistently communicates participants overall status and wellbeing to Supervisor and those working directly with client.
• Maintains contact with parents, guardians, care providers and other referral agencies.
• Enters and maintains accurate client attendance, billing information, and required reports.
• Maintains safe, clean, and organized areas throughout the services areas utilized.
• Attends continuing educational programs with recommendation of supervisor.
• Accepts other duties as assigned.

Job Type: Full-time

Pay: $50,000 per year

Schedule:

• During School Year focus on availability after school with shift during summer to accommodate camp schedules
• 40 hours a week
• Schedule for this position varies, based on services and coverage needs, including but not limited to weekend and evening hours.

Work Location: In person

Experience, Knowledge, Skills: 

Minimum Requirements 

• Bachelor's degree Recreation, or a related field. Will consider experience in lieu of degree.
• One to three (1-3) years of recreation program development. 
• Valid driver's license and good driving record. 
• Current certification in Community CPR, First Aid and AED or within 3 months of hire 

Knowledge, Skills, and Abilities 

• Knowledge of the planning and organization of youth sports instruction and sports safety programs. 
• Ability to resolve customer complaints and escalated problems. 
• Ability to react effectively to all potential mental, physical, and stressful situations inherent to the duties of a First Responder. 
• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness. 
• Ability to provide outstanding customer service and get along with coworkers, patrons, and supervisors and interact with employees and vendors in a professional manner. 
• Knowledge of the business and organizational structure of Colorado municipalities. 
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems. 
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others. 
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly. 
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions. 
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness. 
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments. 
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results. 
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed. 
• Ability to self-start and take initiative in completing daily tasks and special projects. 
• Ability to focus on activities that have the greatest impact on meeting work commitments. 
• Ability to establish and maintain partnerships with a variety of internal and external constituencies. 
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages. 
• Ability to navigate a complex political environment. 
• Knowledge of organizational effectiveness and operations management principles and best practices. 
• Team building skills, including the ability to train and coach others, communicate effectively, manage conflict, reward good behavior, and establish and maintain accountability. 
• Conflict management skills, including the ability to remain impartial, get disparate and adverse parties to reach consensus, and negotiate amicable resolutions in order to maintain cohesion and cooperation. 
• Must maintain a safe driving record and transport youth to community events if necessary

Essential Functions: 

Personnel & Fiscal Management 

• Recruit, hire, train, schedule, supervise, mentor, and evaluate volunteers. 
• Utilize scheduling software and monitor employee hours in accordance with budget. 
• Develop and mentor volunteers and staff to ensure quality instruction and leadership. 
• Assist in the development of program budgets and ensure expenses align with approved budget.
• Develop reports and performance measures in support of Department and Division fiscal goals. 

Program Management 

• Create, implement, and manage a variety of recreation programs for both youth and adult populations. 
• Develop program team rosters, game schedules, and coordinate field and facility schedules for events and competitions.
• Ensure marketing materials, website, and social media sites are updated with accurate information. 
• Negotiate contracts with outside vendors, instructors, and other external groups. 
• Track inventory and order supplies and equipment for programs. 

Customer Service & Engagement 

• Communicate efficiently and effectively to all program stakeholders through face-to-face, phone and email interactions. 
• Foster and develop principled relationships with community partners and organizations to grow and market current and future programs. 
• Provide quality customer service through the development of principled relationships with participants, community members and various partnering organizations. 
• Transport youth to community events as required

Technology & Assessment 

• Administer surveys and conduct focus groups to gauge participant satisfactions level, gain constructive feedback and foster ideas for new programs and special events. 
• Effectively utilize programming and scheduling software such as RecTrac, Team Sideline, When2Work, Connect2Concepts, Microsoft office/teams and website. 

Work Environment and Physical Requirements: 

• Frequent interruptions and heavy public contact. 
• Required to work weekdays, nights, weekends, evenings and some holidays. 
• Work is performed in an office environment, on sports fields and within recreation facilities.
• Strength and stamina enough to walk, stand, stretch, bend, lift or carry up to 50 lbs. 
• Manual dexterity enough to complete daily work such as operate computer keyboards, drive and operate motor vehicles, and operate other office equipment and complete paperwork. 
• May be required to assist individuals loading and unloading from vans. 

EOE Statement: CRHA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

ADA Statement : We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact ________ . 

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Charlottesville, VA: Relocate before starting work (Required)

Work Location: In person