5 Remote Customer Service Specialist Jobs in Charlottesville, VA
Charlottesville Gutter Pros is Hiring a Remote Remote Customer Service Specialist
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a full-time position with opportunities for growth and advancement.
Duties:
- Communicate with customers via phone, email, and chat to address inquiries, resolve issues, and provide product information
- Conduct outbound calling to follow up with customers and gather feedback
- Utilize excellent phone etiquette to ensure professional and courteous customer interactions
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Perform data entry tasks to update customer information in the system
- Upsell products or services to increase sales revenue
Experience:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Bilingual proficiency in English and Spanish is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with sales techniques and upselling strategies
- Excellent phone etiquette and interpersonal skills
- Proficient in data entry and computer systems
Benefits:
- Competitive pay based on experience performance pay
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
Charlottesville Gutter Pros is located in Charlottesville, VA and we're a fast growing company providing high end premium gutter cleaning and repair services. Join our team!
If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $20.48 - $24.66 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
- Work from home
Experience level:
- 5 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
- Remote
Location:
- Charlottesville, VA (Required)
Work Location: Remote
Job Summary
Full Time
$38k-48k (estimate)
04/29/2024
08/25/2024
The job skills required for Remote Customer Service Specialist include Customer Service, Communication Skills, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Remote Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Specialist. You can explore the career advancement for a Remote Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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