Overview

Charlie’s Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, with distribution centers in Seattle, Spokane, Portland, Anchorage, Boise, Los Angeles, and Salt Lake City. The secret to our 40 years of success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth.

Charlie's provides a healthy employee stock ownership program, competitive Medical/Dental/Vision and Life Insurance plans. And our newest benefit offers Pre-Paid Fully Funded College Tuition to our employees and the dependent children of our employees after 1 year! 

What we offer:

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits, and onsite parking.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• $67k-$87K per year Depending on Experience
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

Responsibilities

The Role

The Systems Analyst will oversee all the software applications within Charlie’s Produce, including but not limited to upgrading and daily maintenance of current applications and installations of any new systems that may be acquired to improve business operations.

Essential Responsibilities Include but Not Limited To:

• Work on issues/tickets reported by business teams
• Debugging, troubleshooting and finding the root causes
• Administer, support and test systems
• Work with Business teams on requirements, documentation, user acceptance testing
• Work with Software vendors for execution, documentation, creating test scripts and working with business users for user testing prior to production implementation.
• Support application integrations, multitasking and change management
• Be in constant communication with upper management regarding system glitches and changes
• Responding to requests and providing effective customer service using clear communication skills
• Experience in business negotiations, building partnerships and project management
• Experience in team building and a problem solver
• Must possess planning and project implementation skills
• Open to ideas and collaborate with team members
• SharePoint, PowerAps, Office 365 administration
• Be flexible and adopt to the business culture while staying customer focus
• Candidate will be required to maintain a strong working relationship with key stakeholders at all levels within the organization to understand their business modules and must be able to work with the systems analysts to understand the necessary requirements to deliver and promote technical solutions as the business evolves.
• Customer focus and must be Knowledgeable of the subject matter at hand to play a role of a technical advisor for the business teams
• Create system support documentation

Ideal Candidate:

• Customer focus and must be Knowledgeable of the subject matter at hand to play a role of a technical advisor for the business teams.
• Experience in defining the steps to perform a change, managing expectations, tracking status, and communicating to all constituents. Conceptual knowledge of IT infrastructure and supporting application across the company.
• Focus on configuring, supporting and maintaining the technology based upon business needs.
• Proven ability to communicate technical information to non-technical staff, both written and verbally.
• Candidate will be required to maintain a strong working relationship with key stakeholders at all levels within the organization to understand their business modules and must be able to work with the systems analysts to understand the necessary requirements to deliver and promote technical solutions as the business evolves.
• Knowledgeable about technical concepts, pricnciple and apply project management methodolgies to support the business expectations.
• Skillful at listening, prioritizing and follow ups while meeting customer expecttions.
• Ability to work as an effective team member and self-motivated individual contributor
• Proven ability to deliver high quality work on time and with minimal supervision
• MS-SQL scripting and services such as SSIS, SSRS and SSAS will be helpful

Qualifications

Desired Minimum Experience:

• Bachelor's degree or equivalent experience required
• Minimum of 5 years’ experience working with applications, implementation, customer facing, vendor management and project management
• SharePoint, PowerAps, Office 365 administration experience required
• Conceptual knowledge of applications, Software Development Lifecycle and IT infrastructure
• Familiar with the concepts, principles and practices of software applications and supporting infrastructure.
• Familiar with the concepts, principles and practices of Logistics, Supply Chain Management, Fulfilment or Corporate accounting practices
• Knowledgeable and understanding of scripting and programming languages
• One or more certifications to support the desired job description is preferred
• Ability to travel as needed, approximately 5%
• Knowledge of design, build and supports data base, application integration and meeting customer expectations
• Experience in bridging the gap between IT and business operations
• Proven ability to deliver high quality work on time and with minimal supervision
• MS-SQL scripting and services such as SSIS, SSRS and SSAS will be helpful

Supplemental Information

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer.

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/