The Role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

At this time, we’re on the lookout for a Sales Associate ( Keyholder) who will be working with Mariann from our lovely 7th Ave store location.

What you will be doing

You will be responsible for providing exceptional customer service and be the touch point for each and every customer. Our Sales Associates will be provided training to support our clients with styling and fit advice, as well as tailoring and custom product sales service. Your natural interest in providing exceptional service will mean you always put the customer first, providing a warm welcome to our shop, always representing the CT Brand. Your role will also include general store operations such as restocking, shipment and using the register.

What we are looking for

We are looking for a confident Sales Associate who can connect with our customers, deliver excellence in customer experience, and offer advice on current trends relevant to our clientele. Previous experience in a similar position is a huge advantage to this role. Interest in menswear is necessary, plus training is provided to help you understand our brand.

What you can expect from us

CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed.

• Quarterly bonus based on team sales performance
• Part-time paid sick leave!
• Uniform allowance
• PayActiv partnership - get wages already earned before payday
• Employee discount
• Other leave and Time off policies
• Employee Assistance Program

This is an hourly (non-exempt) role based in New York City. The pay range for this role is based on experience and we might reasonably expect to offer $17.00 - $18.50 per hour.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or really their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.

That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

Charles Tyrwhitt’s spiritual home and flagship store is located on London’s Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business.

Learn more about us at https://www.charlestyrwhitt.careers/

‘I am Proud and Free to be me!’

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.

*This role requires work authorization to work in person within the United States*