• Responsible for orienting and training of new RSS to the role of Recovery support specialist.
• Provide ongoing training regarding policies, procedures, protocols, and expectations of RSS.
• Will complete the daily assignment of RSS to all incoming patients.
• Will assist in completing the daily gratitude/wrap up groups as needed.
• Will be responsible to assign daily tasks to the RSS staff as needed.
• Will develop the RSS biweekly/monthly schedule as needed.
• Will support existing RSS with managing their daily duties.
• Will be point of contact to finding coverage for call-outs and vacation.

• Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets and End of Shift reports; records patient behavior.
• Participates in direct patient care including ensuring patient safety and interacting therapeutically.
• Assists in the activities of patients’ daily schedule.
• Assists with de-escalation.
• Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search, debugging, and delivery.
• Assists patients with packing of belongings in preparation for discharge.
• Monitors Business Center for patient compliance with rules and schedules.
• Monitors patient activities at the Wellness Center.
• Partner with Clinical Coordinator to conduct a welcoming New Patient Orientation.
• Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing.
• Understands the principles
• of 12-Step Programs and how they apply to the recovery process of the addicted client.
• Aids and instructs clients in facilitation and presentation of the Clinical Curriculum with corresponding notes in medical records system.
• Is proficient with all technology hardware, company systems and tools required to perform duties.
• Demonstrates appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources, and all other contacts.
• Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources.
• Perform any other job-related duties as assigned..

• Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
• Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions; take action consistent with available facts, constraints, and anticipated consequences.
• Collaboration: Clinical leaders must be able to work in collaboration with other health professionals and leaders from other disciplines.
• Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
• Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
• Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Non-Discrimination Statement: It is the policy of Charles River Recovery LLC to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.