JOB TITLE: INSIDE SALES REPRESENTATIVE

COMPANY: CHARETTE COSMETICS

Charette Cosmetics is now hiring a Call Center Representative for its location in the Miami Beach, FL location. The company offers competitive salary pay, bonus structure on performance, benefits, and career advancement opportunities. This is a full-time position responsible for providing the highest level of customer service while building customer satisfaction and retention.

At Charette Cosmetics, we bring a whole new approach to the world of aesthetic treatments. Our team is bringing innovative techniques, combined with our tailored approach, which allows us to address clients skin concerns, enhancing and revitalizing their self-confidence and self-care. Our team has worked on formulating our own medical grade cosmetic line that we offer in office and through our e- commerce site. We formulated next generation medical grade chemical peels that give life changing results, and offer special services that no one in our industry is doing!

Check out our website at www.charettecosmetics.com

You must be a self- starter with a can-do attitude who is big on teamwork, excited about beauty.

We look forward to you joining our team!

Responsibilities:

• Answering inbound calls and making outbound lead calls
• Closing sales (appointments, packages, memberships for multiple locations)
• Gathering and confirming information used for scheduling
• Establishing rapport and showing empathy to customers
• Entering data into a database (Vagaro, CRM Software)
• Booking and scheduling new appointments over the phone
• Following up with clients to close sales
• Taking on additional responsibilities as needed

Qualifications:

• High School Diploma or equivalent required.
• 1 year of experience in a high volume inbound and outbound call center preferred
• 1 Years of Sales Experience over the phone/ in person
• Effective communication (written and verbal) and interpersonal skills are required
• Working knowledge of booking platform and management system preferred
• Working knowledge on Salesforce or CRM Software, preferred
• Proficient skills in Microsoft Office, including Word, Excel, Outlook, and PPT
• Ability to work in a high-performance, fast-paced team environment
• Ability to adapt to and work effectively within a constantly changing environment
• Must be friendly, outgoing, energetic, and have a great attitude
• Knowledge of cosmetic/ aesthetic industry preferred
• Ability to prioritize and multitask
• Bi-lingual in Spanish

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Performance bonus
• Quarterly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Miami Beach, FL: Relocate before starting work (Required)

Work Location: In person