RN Clinical Liaison

It's inspiring to work with a company where people truly BELIEVE in what they're doing!When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role:The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization's representative.Qualifications:* Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license* Minimum of one (1) year of acute healthcare experience; hospice experience preferred* Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system* Marketing or sales experience preferred* Able to perform admissions in the acute care setting* Ability to effectively communicate in English (written and verbal)* Excellent customer service focus* Detail oriented* Ability to multitask and prioritize* Ability to present oneself in a professional manner* Ability to manage physical demands and emotional stress of workload* Strong goal/outcome orientation with exceptional time-management skills* Mobile Driver - Valid driver's license and automobile insurance per Company policy* Reliable transportation to meet scheduleCompetencies:* Satisfactorily complete competency requirements for this position.Responsibilities of all employees:* Represent the Company professionally at all times through care delivered and/or services provided to all clients.* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.* Comply with Company policies, procedures and standard practices.* Observe the Company's health, safety and security practices.* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.* Use resources in a fiscally responsible manner.* Promote the Company through participation in community and professional organizations.* Participate proactively in improving performance at the organizational, departmental and individual levels.* Improve own professional knowledge and skill level.* Advance electronic media skills.* Support Company research and educational activities.* Share expertise with co-workers both formally and informally.* Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:* Acts as the Organization's representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public.* Presents services in an empathetic and compassionate manner and performs admission process.* Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations.* Assertively handles any barriers to admissions of referred patients.* Obtains medical record information for the referrals.* Develops strong relationships with case managers, physicians, etc. at facilities.* Works with Professional Relations Representatives (PRRs) to provide education on all available services.* Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge.* Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up.* Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.