If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for a GM Service Manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Duties and Responsibilities:

• Forecasts goals and objectives for the service department and strives to meet them
• Responsible for overseeing employees and daily operations of the Service Sales Team
• Hiring, managing and training of the Service Sales Team
• Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
• Delivering prompt, professional solutions for customer inquiries
• Implementing improvements to customer service
• Ensure positive profit margins for service and vehicle repairs
• Build and Maintain customer relationships

Skills and Qualifications:

• Current experience as a Service or Service Drive Manager (GM preferred)
• Exceptional customer service skills
• Strong communication and computer skills
• Working knowledge of CDK DMS, and/or Workflow 360
• Current GM Training / Certifications
• Valid state-issued driver’s license and clean driving record are necessary

About Us

Champion Auto Group is proud to serve North Alabama, South Tennessee area for 40 years.

Our Products include Chevrolet, Chrysler, Dodge, Jeep, Ram and Polaris.

We are a family owned business since 1983 so we put Family Values first in everything we do.

We appreciate our customers and aim to make them customers for life! We also value community and support local business, vendors, suppliers and charitable organizations. We are proud of our A rating from the Better Business Bureau and realize our employees are key to our success and if you share the same values, we welcome you to apply!

We are a drug free work place.

Job Type: Full-time

Pay: $70,000.00 - $92,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Shift:

• 10 hour shift
• 8 hour shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Athens, AL 35611 (Required)

Ability to Relocate:

• Athens, AL 35611: Relocate before starting work (Required)

Work Location: In person