Join our team as an Account Manager and become a key player in driving our insurance office's success. We're looking for a dynamic individual who combines a warm and engaging personality with a sharp, problem-solving mindset. In this role, you'll be more than the first point of contact; you'll be the trusted advisor our clients turn to, embodying our agency's dedication to exceptional service, care, and professionalism.

About Us

At Chabert Insurance of Baton Rouge, we're more than an insurance agency; we're a vital part of the community, offering comprehensive insurance solutions and unparalleled personal service for over 40 years. Our enduring commitment to our clients and community has made us a trusted cornerstone in Baton Rouge, and as we grow, we're looking for an Account Manager who shares our dedication to excellence and personalized client care.

Our Account Managers are crucial to our mission, serving as key advisors and the main point of contact for our clients. They ensure that every client receives tailored, thoughtful solutions for their unique insurance needs, from home and auto to flood and commercial insurance. At Chabert Insurance, you'll be part of a seasoned team that values your expertise and supports your professional growth, whether you're an experienced industry professional or eager to learn and make your mark in the insurance world.

Key Responsibilities

• Serve as the primary liaison between our clients and our agency, handling inquiries with a personal touch and ensuring all interactions reflect our high standards of service.
• Guide clients through the renewal process, meticulously reviewing and updating their policies to ensure their coverage meets their evolving needs.
• Execute policy changes and updates with precision, ensuring all client information is current and accurate.
• Work closely with underwriters to advocate for our clients' needs, facilitating solutions that align with their interests and resolving issues with diplomacy and expertise.
• Educate clients on their insurance options, empowering them with the knowledge to make informed decisions about their coverage.
• Address and resolve client concerns with empathy and efficiency, maintaining our agency's reputation for outstanding customer care.
• Keep comprehensive and detailed records of client interactions, policies, and transactions, contributing to a seamless client management system.

We're looking for someone who:

• Has excellent interpersonal and communication skills, capable of building and maintaining strong client relationships.
• Brings a proactive and resourceful approach to problem-solving, able to navigate complex situations with a calm and strategic mindset.
• Possesses a solid understanding of personal lines insurance products, with a keen ability to tailor solutions to individual client needs.
• Is highly organized and detail-oriented, ensuring all client data is managed with confidentiality and precision.
• Demonstrates a strong commitment to professional development and staying informed about industry trends and regulations.
• Has a General Lines Property and Casualty (P&C) Agent's license

As an Account Manager in our agency, you'll play a crucial role in sustaining and growing our client base, ensuring each individual receives the personalized attention and expert advice they deserve. If you're passionate about delivering top-tier client service and thrive in a collaborative, supportive environment, we'd love to welcome you to our team.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Experience:

• Insurance Customer Service: 1 year (Required)

License/Certification:

• Property and Casualty License (Required)

Ability to Relocate:

• Baton Rouge, LA: Relocate before starting work (Required)

Work Location: In person