The Payment Associate is responsible for processing investigator grant payments and providing best in class customer servicer to Global Payment Services Team in support of domestic and international study payments. 

Essential Functions: 
Responsible for payment file reconciliations in a growing and diverse multi bank model ensuring all tracers are completed appropriately and within standard processing & control guidelines. 

• The role serves as the secondary point of customer service contract for the payments services on payment inquires. 
• Troubleshoot system issues with our internal IT and banking partners 
• Process investigators grant payments and deliver these payments to domestic and international research sites. 
• Investigate and research payment returns and outstanding checks 
• Assist with the payment supervisor items SOC 1 Control and oversee the monthly outstanding check SOC 1 Control
• Assist in completion of necessary journal entries for the account dept. on a timely basis for approval by the Payment Manager 
• Case Management for financial operation inquires - different ticketing platforms
• Provide payment and technical process support to internal business units 
• Cancel/Reissue payments, credit memos, Manual transactions, incoming funds entries, transfer of funds 

Qualifications 

• High School Diploma or equivalent required 
• Bachelor’s degree in account, finance or business Administration preferred
• Minimum 1-2 Years of accounts payable/account receivable experience 
• Experience using SAP-Business One of similar ERP System Required
• Strong Microsoft Office Skills
• Advance Excel Skills Required
• Knowledge of foreign currency 
• Strong interpersonal communication skills are a must 
• Knowledge of clinical trial processed a plus

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $64,300.00 - $96,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.