Business Title: Quality Technician

Location: Batavia Distribution Center

Hours: M-F 7am-3:30pm (Overtime and Saturdays as needed)

Sub-Function Description: Focuses on Customer experience, supporting customer complaints and warranty program application, credits and returns processing, and quality in warehouse inventory. Acts as the feedback control for upstream changes in the Supply Chain, Operations and/or Project Management released products.

Organizational Impact: Works to achieve day-to-day objectives with limited impact on area. Delivers level responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well-defined, with specific instructions to achieve standardized solutions. Work is closely supervised

Position Type: Full-time, Non-Exempt

Knowledge & Experience: High School Diploma preferred. 1 years’ experience as a Quality Assurance/Control preferred.

Essential Functions | Accountabilities | Performance Measures

• Inspects new products and changes to existing products and conducts tests to assure compliance with requirements.
• Dimensions parts for compliance to blueprints and monitors, inspects, and audits production parts and assemblies as required.
• Inspects stock as related to customer complaints. Identifies problems related to products, conducts and documents testing results as specified by the Quality Assurance Engineer to ensure specifications and requirements can be met.
• Documents and communicates with supply chain, production, and management on in-process and/or incoming rejections for corrective actions of return product or unacceptable parts and products.
• Conducts site audits of suppliers’ processes and production to assure they are in compliance.
• Conducts test runs and monitors and follows up with QA management on quality documentation and necessary corrective actions to ensure the purchase of quality products.
• Works with Quality Assurance Engineer on new product testing or changes to existing product evaluations.
• Prepares and submits weekly activities report to Quality Assurance Manager/ Quality Engineer.
• Conducts incoming material and product audits based on established specifications.
• Selects products for tests at specified stages within the production process, tests products for a variety of qualities, such as dimensions and performance criteria and documents findings.
• Conducts cycle and performance tests on components parts and assemblies.
• Records test data, applying statistical process evaluation techniques where appropriate.
• Coordinates incoming documentation for returned goods due to customer complaints as required. Audits returned parts and recommends disposition based on specifications. Reports all rejections to Quality Assurance Engineer as required.
• Remains current on quality initiative programs and equipment.
• Performs dimensional evaluation (PPAP) on components and final assembly or new products and revisions to existing product and components.
• Performs related duties as directed.

Communication & Influence: Communicates with contacts typically within the immediate work unit on matters that typically involve obtaining or providing information requiring little explanation or interpretation.

Problem Solving & Complexity: Problems and issues faced are routine and solutions clearly prescribed. Follows a well-established and familiar set of activities and/or process to derive a solution. Has responsibility for checking data and information for minor changes.

Leadership & Talent Management: Focused on self-development

Certificates | Licenses | Registrations: None

Travel Required: None

Work Environment: Distribution

Physical Demands:

• Wear safety attire and protective gear on a daily basis.

• Usually work indoors. This site may not be temperature controlled.
• Often exposed to loud sounds and distracting noise levels.
• Are exposed to hazardous equipment on a weekly basis.
• May be exposed to contaminant.
• May share workspace with others

The physical and work environment demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.