cfm Distributors Inc., a 54-year-old 100% Employee-Owned HVAC distributor headquartered in the historic West Bottoms of Kansas City, MO, has an exciting career opportunity. cfm Employee-Owners are searching for a new business partner for an “Inside Sales Representative” role on the Inside Sales team for our Omaha location. The Inside Sales Representative plays a critical role in driving sales, developing and maintaining strong customer relationships, and delivering outstanding customer service. As a key member of the sales team, this individual will work closely with both internal and external stakeholders to achieve the company’s overall sales and growth objectives.

Essential Job Functions

o Maintain good customer service skills while interfacing with customers on customer pickups.

o Provides customers with quotes, pulling customer orders and assisting customers with product inquiries.

o Evaluates warranty claims and takes appropriate action to satisfy both the customer and vendor according to established policy.

o Attends training sessions and departmental meetings as requested.

o Loading and unloading of products in a safe and efficient manner using necessary tools, equipment, and skills, lift trucks, pallet jacks, etc., and may involve lifting and moving of heavy loads.

o Input in outbound transfers and receive inbound transfer orders.

o Assist the store manager as directed.

o Assist in cycle count/inventory management responsibilities as assigned by the manager.

o Stock merchandise in proper locations and stock bins ensuring accuracy of inventory.

Skills/Physical Demands/Additional Qualifications

o Strong customer service skills.

o Prior sales experience preferred but not required.

o HVAC experience is a plus, but not a must.

o Excellent verbal and written communication skills.

o Forklift experience preferred and will be required to pass forklift safety certification upon hire.

o Must be able to lift 80 pounds on an infrequent basis and 25 pounds on a frequent basis.

o Must be knowledgeable and comfortable with Microsoft Office with willingness and ability to learn other computer software

To apply, please submit your resume and cover letter to hr@cfmkc.com

cfm Distributors is a 100% employee-owned company with a competitive benefit package including health insurance, paid holidays, paid vacation, 401K, company ownership, profit sharing and many other benefits. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person