Description

Position Type: Full Time
Hours per week: 40
Supervisor: Director of Finance and Administration
FLSA: Exempt
Location: Hybrid

Position Summary: The Volunteer and Community Outreach manager is responsible for the management of daily operations of the volunteer program to include recruitment, maintenance, training and scheduling of individual and group volunteers and interns. This position will work closely with the Director of Shelter Operations to ensure volunteer management is in compliance with operations and supports program needs. The Volunteer and Community Outreach Manager is also responsible for coordinating community outreach activities to include representation at events, hosting events to raise brand awareness, helping to raise in-kind or monetary support for programs. This position will work closely with the Director of Community Impact to oversee brand awareness and outreach efforts in consultation with the fundraising team. 

Education and Experience: 

• Bachelor’s Degree in human relations, public relations, development, fundraising or related field
• At least two years of related experience in volunteer recruitment and management, preferred 
• Experience in event management and fundraising, preferred 

Skills and Qualifications:

• Strong verbal, written, and interpersonal communication skills
• Ability to network, make, and build connections on behalf of the Kearney Center
• Must have strong organizational skills and ability to handle multiple projects simultaneously
• Strong time management skills with ability to meet deadlines
• Must be comfortable with public speaking and effectively communicate both verbally and in writing
• Must be able to collaborate with staff and adjust smoothly to prioritize projects 
• Ability to work independently and take initiative
• Commitment to practicing the values of dignity and respect with clients, coworkers, and external constituents
• Ability to remain focused and calm in dynamic, fast-paced environment
• Cooperative and flexible with people and systems
• Demonstrated proficiency with computers: Windows, MS Office, email, and databases

Work Environment: Prolonged periods of sitting at a desk and working on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

•  Develops and implements a robust community outreach program to increase awareness and build relationships of the organization.
• Recruits, leads, manages, and coordinates the overall volunteer program on behalf of the Kearney Center to include individuals and groups. 
• Responsible for orientation, training, scheduling, retention, and dispersion of volunteers to respective departments.
• Manages logistics and coordinates with Director of Community Impact on communication for collection drives and in-kind donations.
• Maintains a volunteer manual for on the job duties, policies and procedures. 
• Tracks volunteer hours for all individuals, groups, committees, etc. Updates volunteer database to reflect volunteer hours and scheduling. 
• Represents the Kearney Center at community outreach events and builds relationships with relevant community groups. 
• Plans and manages annual volunteer stewardship event to recognize volunteers.
• Assists with peer to peer fundraising recruitment, oversight, outreach, and fundraising efforts. 
• Maintains a community presences through membership in various civic and professional groups.
• Updates the donor database to reflect substantial interactions with donors to include communications exchanged, meetings, etc.
• Conducts analysis and provides regular statistical and activity reports on both volunteer programs and outreach efforts.
• Assess and report on regular visitor feedback through comment forms. 
• Evaluate all aspects of volunteer and outreach program efforts for effectiveness and to implement changes to improve.
• Seeks and manages speaking engagement opportunities to represent the Kearney Center and its mission.
• Network, develop and maintain relationships with volunteers, donors, and external constituents. 
• Assist in conducting tours of the Kearney Center with external constituents. 
• In coordination with the Director of Community Impact and Donor Relations Coordinator, plans all special events, administrative support, etc.