POSITION SUMMARY

Under general supervision, to provide high quality customer service to the public; perform assigned racquet sports operational activities and perform other duties as required.

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

• Racquet Sports rules and regulations; facilities and equipment; promotion and marketing; basic computer operations.
• Two years of business and/or retail experience in a related field.
• HS Diploma, College degree or working towards a college degree preferred
• Possession of a valid Driver’s License.
• Ability to multi-task and work in a sometimes busy environment.
• English speaking required.

ESSENTIAL RESPONSIBILITIES

• Establishes excellent customer relations and ensures the highest quality of customer service to the public.
• Coordinates assigned activities and functions relating to operations in accordance with established company policies. These activities may include: starting functions such as taking reservations and assigning play and other special activities; assisting in the development and implementation of marketing programs.
• May supervise and train assigned staff.
• Enforces all rules and regulations governing the use of the courts other facilities.
• Coordinates and performs specialized projects, programs or operational work as required.
• May represent the course in professional activities and at various meetings associated racquet sports;
• may serve as liaison with other golf courses and member clubs
• Prepares financial reports as required.
• May assist in special events and assists with other operations as needed.

PHYSICAL AND MENTAL DEMANDS

• Must be willing to work various shifts, including nights, weekends and holidays. Must maintain a valid State Driver’s License as a condition of employment.

TYPICAL WORKING CONDITIONS

Be able to work standing for long periods of time. Lift more than 20 pounds. The ability to stoop, stand, walk and bend over long periods of time.