1 HOTEL HOUSEKEEPER Job in Cape Girardeau, MO
Century Casinos is Hiring a HOTEL HOUSEKEEPER Near Cape Girardeau, MO
Job Title: Hotel Housekeeping
Department: Hotel
Reports to: Executive Housekeeper
FLSA Status: Non Exempt
CENTURY CASINO CAPE GIRARDEAU
At Century Casino Cape Girardeau, we offer exciting entertainment options to our guests every day. From live table games, to over 800 slot machines, two restaurants, and live entertainment, we have something for everyone! Our newest addition of a 69-room hotel with sweeping views of the Mississippi River adds more opportunities for our visitors to stay and play right here at Century Casino Cape Girardeau. Our team of over 200 staff are committed to providing the best entertainment experience for our guests.
POSITION SUMMARY
Century Casino Cape Girardeau is seeking an ambitious applicant to join our team as an Hotel Housekeeper at our world class casino on the banks of the Mississippi River in downtown Cape Girardeau. Successful candidates will excel at creating an atmosphere of superior customer service for our guests. The Hotel Housekeeper will deliver clean and welcoming rooms for our guests. Century Casinos are proud to provide a workplace for our team members that focuses on training, development, and advancement. Come and help make Century Casino Cape Girardeau’s new hotel the entertainment destination in SE Missouri.
ESSENTIAL POSITION DUTIES & RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
Customer Service
- Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Handle all guest challenges that arise and turn around guest challenges to exceed expectations, and create repeat clientele.
Operations
- Cleaning and arranging guest rooms
- Washing dirty bedding, clothing and linen
- Stocking and maintaining an inventory of housekeeping supplies
- Dusting furniture or fixtures and polishing them
- Scrubbing and sanitizing showers, bathtubs, toilets, countertops and sinks
- Vacuuming and cleaning carpets, doormats and rugs
- Reporting breakages, damages and safety issues for repairs
Compliance
- Responsible for ensuring regulatory compliance within the area of authority and reporting potential issues to Executive Management; GM.
- Adheres to all gaming laws and regulations.
- Maintains strict confidentiality in all departmental and company matters.
- Adhere to regulatory, departmental and Company policies in an ethical manner and require others to do the same.
Must be able to work a flexible schedule as required by business operations, including nights, weekends, and holidays; shifts may change based on business needs.
Performs other duties as assigned.
ESSENTIAL PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
The physical/mental demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Physical Demands: Must be able to bend, kneel, stretch, push, pull and lift 40lbs. Must be able to remain on their feet for 8 hours a day.
Mental Demands:
- Must be able to maintain professionalism during high-volume business.
- Must stay calm under pressure.
- Must present solutions based on facts not feeling, and present long-term solutions.
- Prioritization and time management
Work Environment:
- Must be able to work in a gaming environment with exposure to bright/flashing lights, crowds and above average noise levels.
- Must be able to work in varying temperatures.
- Must be able to work independently with little to no supervision.
MINIMUM QUALIFICATIONS
Experience/Education:
- Highschool Diploma or equivalent is required
- Prior cleaning experience an asset but not required
Other:
- Must be able to receive and maintain all required certification relating to the position.
- Must complete all required company training.
Job Summary
Full Time
$26k-32k (estimate)
02/26/2024
07/10/2024
hoetzinger.com
Colorado Spgs, CO
<25
Related Companies
The job skills required for HOTEL HOUSEKEEPER include Housekeeping, Customer Service, Time Management, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a HOTEL HOUSEKEEPER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by HOTEL HOUSEKEEPER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for HOTEL HOUSEKEEPER positions, which can be used as a reference in future career path planning. As a HOTEL HOUSEKEEPER, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HOTEL HOUSEKEEPER. You can explore the career advancement for a HOTEL HOUSEKEEPER below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Housekeeper, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Housekeeper for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Housekeeper job description and responsibilities
A hotel housekeeper will primarily be responsible for turning down guest rooms during and after their stay and cleaning minor messes around the hotel.
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Hotel housekeepers clean, organize and maintain guest rooms and other public areas of a hotel.
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Hotel housekeepers must reach all of their assigned rooms every single day to keep up with hotel standards and guest expectations.
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Hotel housekeepers perform various functions to keep hotel rooms clean, attractive and comfortable.
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Hotel housekeepers vacuum carpets and ensure guest rooms and other areas of the hotel are kept clean always.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Housekeeper jobs
Profound knowledge of hotel regulations and procedures.
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The ability to listen to the house manager’s orders makes communication easier when working as a housekeeper.
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These skills can range from customer service to being detail-oriented, and they may vary based on a housekeeper's specific duties and place of employment.
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To work as a hotel housekeeper, candidates will need to have a strong eye for detail.
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Good understanding of how both hotel housekeeping works and hygiene and quality standards and health and safety.
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Step 3: View the best colleges and universities for Hotel Housekeeper.
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