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Century Ambulance
Lake, FL | Full Time
$49k-62k (estimate)
4 Months Ago
Century Ambulance
Lake, FL | Full Time
$49k-62k (estimate)
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FCCI
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Lake, FL | Other
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Operations Supervisor
$49k-62k (estimate)
Full Time 4 Months Ago
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Century Ambulance is Hiring an Operations Supervisor Near Lake, FL

POSITION: Operations Supervisor

REPORTS TO: Operations Manager

FLSA STATUS: Non-Exempt

Job Summary:

The Operations Supervisor has a key role within our field operations. The Operations Supervisor should act as a mentor and positive role model to all employees. Primary duties include oversight and direct supervision of field crews, conflict resolution. The Operations Supervisor will partner with various other departments such as Scheduling, Dispatch and Human Resources. Additionally, the Operations Supervisor will interface with hospitals and medical facilities. This is a versatile role requiring flexibility and sound judgement.

Essential Duties & Responsibilities:

  • Supervises all crew members and acts a role model; Always portrays a positive company image
  • Handles customer complaints and works with the local hospitals and facilities; responds to any escalated issues with patient care, response time and other company items
  • Mentor employees through example and teachable moments when appropriate
  • Responds to incidents related to crew issues including vehicle accidents and assisting crews with patient care; Responsible for reviewing, accurate field paperwork including vehicle accident incidents
  • Reports all training and/or safety issues to the Operations Manager, Risk Management, and/or Training
  • Possess a strong working knowledge of all county policies and protocols
  • Works with the Fleet Department to ensure proper vehicle safety
  • Works with Station supervisors to ensure stations are clean and orderly
  • Attends all assigned meetings
  • Participates in corrective action plans for field crew members by collaborating with the Operations Manager and/or HR
  • Performs random Patient Care Report audits
  • Maintains current industry standards through continuing education
  • All other duties assigned

Minimum Qualifications:

  • Minimum of 1-year field experience
  • Valid and clear FL State Paramedic License
  • Ability to operate as CAS Paramedic
  • Maintain a CAS vent certification
  • Maintain CAS FTO status
  • Knowledge of EMS agency rules, regulations, and protocols.
  • Possess Incident Command Structure courses 100, 200, 700, 800
  • Solid working knowledge of all Company operations policies and protocols
  • Intermediate level with Microsoft Office Suite (Outlook, Excel, Word)
Preferred Qualifications:
  • Familiar with the geographic region
  • AS or AA degree
  • Minimum of 3 years of experience as a paramedic
  • Certified Critical Care Paramedic
  • IS 300 and 400 certifications

Physical Requirements:

  • Must be able to perform the following tasks:

o Walk - frequently, up to 4 hours per day

o Run - infrequently, 1-2 minutes per day

o Stand - frequently, up to 2 hours per day

o Sit - frequently, up to 12 hours per day

o Kneel - frequently, 10-15 times per day

o Bend - frequently, 10-15 times per day

  • Must be able to lift, push, pull, carry:
  • 250 lbs. infrequently (1-6 times per shift)
  • 150 lbs. frequently (8-16 times per shift)

Must have the ability to step up and/ or climb over obstacles Must be able to climb stairs while carrying up to 150 lbs. Must have adequate hearing acuity to perform job tasks (as delineated in Florida Statutes 322.12 and 322.221, F.S. - License Examinations) Must have adequate vision (with corrective lenses if needed) to clearly distinguish colors, shapes, distances, etc. (as delineated in Florida Statutes 322.12 and 322.221, F.S. - License Examinations) Must have adequate hand and finger dexterity to grip and hold both large and small items Must have adequate hand and arm strength to grip and lift heavy objects

Must be able to tolerate work in an outdoor environment (heat, cold, rain, etc.) and indoor environment (office setting)

Job Summary

JOB TYPE

Full Time

SALARY

$49k-62k (estimate)

POST DATE

01/06/2024

EXPIRATION DATE

05/27/2024

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The job skills required for Operations Supervisor include Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

04/07/2022: Killeen, TX

Operations supervisors are responsible for leading and supervising a group of employees.

01/21/2022: Bismarck, ND

After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

02/22/2022: Spartanburg, SC

Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

03/01/2022: Baton Rouge, LA

Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/04/2022: Pensacola, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

04/03/2022: Topeka, KS

Some companies require the operations supervisor to make major contributions to the functions of other departments.

04/13/2022: Pierre, SD

Operations supervisors report directly to the director of the department they supervise.

03/07/2022: Idaho Falls, ID

A supervisor oversees the day-to-day performance of employees.

02/06/2022: Danbury, CT

Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

03/27/2022: Lexington, KY

Step 3: View the best colleges and universities for Operations Supervisor.

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