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CENTRL is a super-fast-growing Silicon Valley technology company focused on ThirdParty Risk, Due Diligence, CyberRisk, and Security with offices in the SF Bay Area, NY, Australia, and India. CENTRL’s clients include leading companies around the world including several Fortune 500 firms. CENTRL is led by a highly experienced management team with a proven track record and is backed by some of the leading investors such as Providence Strategy Growth and Susquehanna Growth Equity
In this role you will be a product support specialist who solves issues on our customer’s behalf supporting our Enterprise B2B SaaS platform.
In this role you will be part of a team supporting our Enterprise B2B SaaS platform. As a product support specialist, you will become a product expert who solves issues on our customer’s behalf and ensure that high customer service standards are met.
Looking for talented, professional, and technology skilled individuals.
Perfect for recent college grads, an individual starting off in their career or career change.
Job Responsibilities
Minimum Qualifications
Preferred Qualifications
CENTRL offers
CENTRL’s platform helps banks, financial institutions, asset owners and other companies manage their Fund & Investment, Custodial, & Securities Due Diligence, Third-Party Risk, & Cyber Security, all areas that are ever-changing, growing, and global issues.
CENTRL is a SaaS-based platform, serving companies in multiple verticals and geographies.
At CENTRL, we believe that people do their best in a culture that encourages teamwork, innovation, and inclusion. These values serve as the foundation of our culture, which is collaborative, dynamic, fast-paced, and drives our obsession in delighting our customers.
We live and breathe these values every day. And together, we’re committed to helping our customers solve real business challenges with CENTRL technology.
Full Time
Software & Cloud Computing
$65k-86k (estimate)
11/11/2023
07/16/2024
oncentrl.com
MOUNTAIN VIEW, CA
25 - 50
2015
SANJEEV DHEER
<$5M
Software & Cloud Computing
CENTRL helps companies automate their vendor risk management, privacy management (including GDPR and California Consumer Privacy Act compliance), and diligence processes. The CENTRL software platform revolutionizes how organizations manage complex processes, through a unique combination of advanced capabilities as well as intuitive user and admin interfaces. CENTRL customers benefit from increased efficiency, greater visibility, and deeper insight while virtually removing the menial tasks involved with many of these complex processes. CENTRL also offers solutions for pressing challenges such a...s compliance with Modern Slavery Act legislation (msacompliance.oncentrl.com), and in the financial services industry Operational Due Diligence (odd360.oncentrl.com), and Bank Network Management (globalnetwork.oncentrl.com). Headquartered in Silicon Valley, CENTRL has regional offices in New York, India Australia, and the United Kingdom. For more information, visit us at www.oncentrl.com, or setup a demonstration at www.oncentrl.com/demo-request/
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The job skills required for Customer Support Analyst include Troubleshooting, Customer Service, Technical Support, Problem Solving, Planning, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Analyst positions, which can be used as a reference in future career path planning. As a Customer Support Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Analyst. You can explore the career advancement for a Customer Support Analyst below and select your interested title to get hiring information.