Summary: The Director of Operations is an essential position responsible for all aspects of building operations and maintenance to ensure the proper level of service to staff and guests. The person in this role also ensures all IT systems function properly, collaborates with kitchen staff to ensure smooth operations, and supervises staff who manage maintenance of the Mission’s fleet of vehicles. This individual develops strategies and internal process controls to ensure the proper management and oversight of expenditures, mitigate risk, and promote the efficient allocation of resources, timely project completion and quality product delivery that exceeds expectations. Must be able to provide Missionwide operational strategies and opportunities for improvement. The Director of Operations is committed to a set of sound principles grounded in faith and founded upon sound workplace ethics and evidence-based best practices that inspire transformation and can develop long term relationships with vendors who provide support to the Mission. Other duties as assigned by the Chief Operating Officer/and or President CEO.

Responsibilities

70% Building Maintenance & Training

• Direct responsibility and proactive oversight of all physical plant operations
• Perform basic repairs, as necessary (basic working knowledge of electrical, plumbing, carpentry, etc.)
• Proactively manage the maintenance schedule for all facilities
• Manage the relationship with repair vendors (mechanical, electrical, HVAC, etc. contractors)
• Supervise groundskeeping and janitorial staff.
• People skills to interact with employees or residents of the building in a pleasant manner.
• Mindfulness to ensure that all jobs are completed in an exemplary manner and potential hazards, or warning signs are identified and addressed in a timely manner.
• Performing quality checks on HVAC, air conditioning, plumbing, electrical and chemical supply systems
• Manage and address building security and safety issues.
• Testing and recommending new maintenance products
• Coordinating deliveries from vendors and suppliers
• Maintain records of repairs and preventive maintenance, including development and responsibility for maintenance calendar.
• Training junior staff or trainees, if applicable.

30% Building related Services

· Oversight of information technology and audio visual services for all Mission locations.

· Oversight of kitchen operations at the shelter.

· Oversee vehicle fleet routine maintenance and repair.

· Oversee security systems at all Mission locations.

Requirements:

• Associate or bachelor’s degree in a related discipline; or relevant trade school credentials
• At least 5 years of experience in building operations or similar management.
• Basic carpentry, electrical and plumbing skills/experience preferred.
• Excellent organization skills and self-management required
• Knowledge of data and performance management tracking.
• Working knowledge of OSHA regulations
• Must be a compassionate, ethical, and transformational manager.
• Motivated and upbeat, effective team building skills.
• Collaborator with experience reporting to executive leadership and building relationships with multiple stakeholders and vendors.
• Ability to navigate complex networks and systems.
• Able to interpret, apply and communicate policies and procedures and deliver innovative solutions.
• Must have a strong working knowledge in MS Office
• Excellent written and verbal communication; emotionally intelligent, interpersonal, and collaborative skills.
• Able to adhere to the physical demands of the job which include prolonged sitting, standing, walking and frequent heavy lifting of 50 lbs. or more. (range of motion includes walking squatting, bending, kneeling, driving) Physical stamina to manage a full shift of being active and working on a building.

· An active member in a local Christian church. Agreement with Mission’s Statement of Faith is required.

Job Type: Full-time

Pay: $75,698.11 - $80,077.30 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person