Company Description

Central Florida Pulmonary Group, P.A. is dedicated to promoting the health of our patients and the community by delivering the highest quality of Pulmonary and Critical Care medicine throughout Central Florida. We are dedicated to the health of our patients and the Central Florida community by delivering the highest quality of care for patients with pulmonary diseases, critical care illness and sleep disorders.

Job Description

The Front Desk Medical Receptionist is the first point of contact for all of our patients upon entering the clinic. They are responsible for greeting patients, checking them in and out of appointments, scheduling, answering the phone line, collecting payment or insurance information, and verifying patient information.

This position is primarily based at our Downtown Clinic, located at: 326 N Mills Ave but, we are looking for someone available to travel. Travel needs include all five of our offices (addresses are available on our website: www.cfpulmonary.com).

Key Tasks and Responsibilities

• Greet patients.
• Check in/out patients for appointments.
• Schedule follow-up appointments.
• Manage high call volume; transfer calls to appropriate extensions.
• Ensure proper payment is maintained on patient's account.
• Perform cashier duties, posting payments, printing out receipts.
• Handle patient complaints.
• Address patient concerns in a timely manner.
• Maintain a professional demeanor at all times with patients and medical staff.
• Perform other duties as assigned.

Education and Experience

• High school graduate or equivalent
• Fundamental understanding of personal computers and familiarity with the Windows operating system
• Minimum of 1 year of front desk experience

Knowledge and Training

• Advanced technical skills in medical office software, Greenway Prime Suite a plus
• Knowledge of medical terminology
• Knowledge of multi-line phone systems
• Well organized and detail oriented
• Excellent customer service skills
• Strong communication skills, both written and verbal
• Problem solving, time management, and stress management skills

Benefits

• Comprehensive medical coverage
• Dental and vision
• Life insurance
• Short and Long term disability insurance
• 401(k) with profit sharing
• Paid time off and paid holidays

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• What is your desired range of compensation?

Experience:

• Front desk: 1 year (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Altamonte Springs, FL 32701: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person