Job Summary:

Sales Associates are responsible for selling vehicles for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership and participating in test drives with interested customers.

Supervisory Responsibilities - None

Duties/Responsibilities:

• Greet customers arriving at the dealership.
• Showcase the dealership’s vehicles and explain their features and warranties to customers.
• Answer customer questions about vehicles, financing and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
• Negotiate prices and trade-in values for customers’ vehicles.
• Coordinate with the finance department to determine each customer’s financing and ownership options.
• Contact past customers to ensure they are satisfied with their vehicles.
• Generate new business leads.

Required Skills/Abilities:

• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.

Education and Experience:

• High school diploma or equivalent.
• Customer service experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Equal Employment Opportunity

The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.