The Director of Volunteer Services is responsible for the strategic planning, direction, coordination, quality, financial performance, risk management, and effective operation of the Volunteer Services department across CentraCare. Working with employed staff, auxiliary boards, and volunteers, the Director sets and pursues best practices and innovation in volunteer programming; identifies and creates opportunities to positively contribute to the patient/visitor experience and organizational goals; and oversees effective, efficient, and compliant processes for recruiting, hiring training and scheduling staff and volunteers. In retail or sales-based programs, the Director will have responsibility for evaluating and adjusting strategies to ensure profitable outcomes that support designated organizational and community investments. Volunteer Services supports patients, their families and CentraCare operations throughout its hospitals, outpatient services, and clinics by assisting patients, families, and staff; operating retail gift galleries; a medical alert service; home-delivered meals; and a guest house.

Schedule Details:

• Full-time | 80 hours every two weeks
• Monday – Friday, primarily hours between 8am – 5pm
• Primary Location: St. Cloud: CentraCare South Point and St. Cloud Hospital

Pay and Benefits:

• Exempt role, pay based on experience
• Full-time benefit eligible | Benefits Guide
• Retirement with matching, up to 7.5%

Qualifications:

• Bachelor’s degree in management, business, personnel administration, education, or human services or Associate’s degree with at least 5 years of related experience required
• At least 3 years of experience in community/services activities, public relations, business and volunteer experience required
• Volunteer Impact Leadership Training (VILT) or Certified in Volunteer Administration (CVA) preferred
• Demonstrated management skills
• Experience working with large groups of volunteers is preferred

Department Information:

CentraCare’s Volunteer Services is fueled by more than 1,000 generous and talented volunteers and staff that are an extension of the passion CentraCare has for its patients and their families. Our volunteer opportunities provide ways for everyone to share their talents—from students to experienced adults…and even our furry animal friends! Whether assisting staff in patient care areas, providing information and service to families, or helping in clerical/office or retail capacities, everyone works together with purpose and compassion.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.