Become a part of our caring community and help us put health firstThe CenterWell Strategy Consultant provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The CenterWell Strategy Consultant work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

• This role will support the cross-asset CenterWell strategy and clinical quality teams. These teams partner with Segment leaders to deliver personalized and integrated care that improves experience, quality, and outcomes.

• This individual will engage with each CW business to understand the business strategy and scope of clinical capabilities and functions, building a working knowledge to inform identification and validation of potential synergies, business-specific requirements, risks, and clinical integration paths.

• This role will partner with the analytics teams across HUM and CW to inform the cross-asset clinical strategy, clinical programs, and operations. They will use the insights to evaluate progress towards strategic objectives and for continuous improvement and evolution of the coordinated care model.

• In addition to partnering with each line of business, this role will support the inventory of existing clinical initiatives and help to identify gaps and opportunities for greater clinical collaboration. This could result in oversight of new programs, optimization of existing programs (slow, stop, or expand), and identification of future services and programs needed.

• This individual must be comfortable with business strategy and conversant with clinical data to contextualize and prioritize gaps and opportunities, and measure progress.

• The ideal candidate will have a business degree and have a clinical background working as a nurse, social worker, counselor, or other patient-facing role. This person should be able to understand the build, measure, learn and test and learn framework and how to manage a program.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree

• Minimum 1 years’ experience in a strategic role (e.g. Analysts, Researchers, Consultants, Strategy Developers etc.)

• 2 or more years of relevant experience leading and implementing/executing innovative solutions to improve business processes, products, clinical workflows and/or consumer experience

• Experience managing small to medium projects or 1 workstream(s) within a larger strategic initiative

• Ability to apply structured thinking and frameworks to solving problems

• Experience with management consulting methodologies and frameworks

• Demonstrated progressive, expanded responsibilities with a proven track record of success

• Curiosity of continually looking for improvements and innovative, new solutions

• Understanding of business analytics, with angle toward root cause identification and interdependencies

• Strong interpersonal skills, excellent emotional intelligence, and comfortable collaborating across segments and the enterprise to drive work

• Excellent verbal and written communication skills, with strong presentation skills

• Solid understanding of clinical operations and workflows

Preferred Qualifications

• Master’s degree (MBA, MPH, etc.)

• Clinical background

• Experience with finance, accounting, investment banking, consulting, corporate development and/or corporate strategy experience, and/or equivalent

• Project Management Professional (PMP) certification

• Lean certification

• Six Sigma certification

Additional Job Description

WAH Statement

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format: MODERN HIRE

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$84,600 - $116,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About usAbout CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.