Regional Social Enterprise Manager

Atlanta, GA

The Opportunity

Anticipated deadline to submit application: [3/10/24 11:59:59pm EST ]. Position may close early if application limit is met. Apply promptly for full consideration.

CEO is hiring a Regional Social Enterprise Manager (SEM). Reporting to the Regional Director, the SEM will be responsible for overseeing and ensuring the success of daily operations for CEO’s transitional work crews/sites in Atlanta, GA and Charlotte, NC. The SEM will train and coach the Site Supervisors in this region to be effective leaders and mentors. He/she will coordinate with Fleet Management to maintain tools and equipment, coordinate with Talent and HR to ensure that all positions are filled with qualified Site Supervisors, oversee all administrative paperwork for crew contracts and invoicing, manage relationships with crew customers, and collaborate with the Site Directors, Social Enterprise Support Team, and Sales Team to ensure the maintenance of quality crews.

Each of our participants work as a part of a transitional work crew to gain experience and income while concurrently working with CEO’s vocational staff to identify and secure long-term employment. CEO operates 125 work crews across our national network that provide valuable labor and maintenance services to our customers which are predominantly public sector agencies.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996.

Who You Are

• You have experience leading and supporting diverse, high-performing teams to effectively serve customers and achieve program outcomes through coaching, training, and development
• You have experience training and developing staff into strong performers who consistently meet expected performance goals
• You're comfortable with technology, including Google Suite and Salesforce, and have the ability to navigate computer programs to manage day to day operations
• You have familiarity with or willingness to learn general labor, construction, landscaping or grounds-keeping, maintenance, or other skilled trades; experience operating site equipment, including 15-passenger vans with trailers attached
• You’re able to adhere to organizational structures and processes to ensure safety and team production of consistently strong work products that meet customer needs
• You’re able to build rapport and collaborate with colleagues and external partners, and maintain a network of resources that support your work
• You work effectively under pressure and at a sustained pace, managing to partner expectations while maintaining focus on objectives despite setbacks or opposition
• You are organized and efficiently able to prioritize competing needs in a fast-paced environment 
• You’re a strong communicator; able to adapt and tailor your communication style to meet the needs of and influence varying constituents
• You demonstrate respect, fairness, patience and efficiency to participants, employees and others
• You have a valid driver’s license and reliable vehicle, as well as the ability to work flexible shifts
• High level of personal integrity and commitment to excellence and deep impact

Major Responsibilities 

• Key responsibilities of the Social Enterprise Manager include but are not limited to:

  • Monitor and evaluate the job performance of 5-10 Site Supervisors across the two cities while providing individualized instruction, training, coaching, and feedback to ensure performance improvement and productivity
  • Build team and environment of collaboration with Site Supervisors across sites, disciplined pursuit of team goals and builds goodwill by fostering communication, cooperation and celebration.
  • Support the oversight and administration of work assignments, ensuring assignments are completed in a timely manner and with quality 
  • Provide Site Supervisors with appropriate instruction, training and feedback as outlined by the job goals and CEO participant evaluations 
  • Monitor and evaluate crew members for job performance and productivity, course correcting when needed
  • Serve as a liaison between CEO and worksite partners/customers, CEO’s participant scheduling department, vocational staff, sales team, and other CEO staff
  • Keep an open and constant line of communication with Regional and Site Directors and/or other appropriate team members as it relates to crew operations and success
  • Ensure crews are using appropriate methods or materials that keep team members and passersby safe from harm and monitor working conditions for hazards
  • Track and monitor supply inventory for work crews and assist Site Directors in managing crew needs and assessing the condition of all equipment for work site readiness
  • Partner with Sales Team to obtain and implement new work crew opportunities
  • Partner with Site Directors to implement strategic plans for work crew process improvement and efficiencies
  • Run transitional works crews as a substitute Site Supervisor if additional coverage is needed
  • Regular travel between offices will be required at a cadence that supports effective management of the team and crew partners

Compensation and Benefits

The salary range for this position is $57,600-64,000. CEO's compensation philosophy considers a variety of factors including experience, internal equity, and the labor market associated with the city in which the position is located. The labor markets associated with the cities in which CEO is based are variable, and the salary range included here reflects this. Our salary offer will fall within this range and will be reflective of the labor market of the city in which the position is based, as well the other factors named above. 

We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

More About Us

The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we’re passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all.

People who are justice involved, people of color, people who identify as LGBTQ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO’s commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.

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