Job Overview:

Centennial Joint Care is at the forefront of orthopedic healthcare, specializing in knee health and rehabilitation. We are committed to delivering innovative, individualized treatment plans to ensure the best outcomes for our patients. As we expand our services, we are looking for a dedicated full-time Office Manager to lead our clinic operations, drive patient traffic, and enhance the patient experience.

Duties:

Patient Care:

• Escort patients to exam rooms and prepare them for examination.
• Assist healthcare providers during examinations and procedures.
• Take vital signs and record patient information accurately.
• Provide basic medical care, such as wound dressing and administering medications as directed by healthcare professionals.

Administrative Support:

• Maintain electronic health records (EHR) and ensure all information is up-to-date and accurate.
• Schedule patient appointments and coordinate with other departments as necessary.
• Handle incoming calls and inquiries, providing assistance or directing to appropriate personnel.

Patient Communication:

• Connect effectively with senior patients, demonstrating empathy, patience, and understanding.
• Communicate clearly and compassionately about medical procedures, test results, and treatment plans.
• Address any concerns or questions raised by patients and their families, ensuring they feel supported and informed throughout their healthcare journey.

Equipment and Supplies:

• Prepare examination rooms and ensure all necessary supplies and equipment are readily available.
• Sterilize medical instruments and equipment following established protocols.
• Monitor inventory levels and notify appropriate personnel when supplies need replenishment.

Collaboration and Teamwork:

• Work closely with healthcare providers, nurses, and administrative staff to deliver high-quality patient care.
• Participate in team meetings and contribute ideas for improving patient care processes and procedures.
• Collaborate with other medical assistants to ensure efficient clinic operations and a positive work environment.

Compliance and Quality Assurance:

• Adhere to all relevant regulations and guidelines, including HIPAA and OSHA standards.
• Maintain confidentiality of patient information at all times.
• Participate in quality assurance activities and assist with audits as needed.

Qualifications:
- Minimum of 2 years of experience in medical office management, preferably in a healthcare setting focused on orthopedics or similar specialties.
- Demonstrated ability to drive patient traffic and improve patient experiences.
- Thorough knowledge of medical billing, insurance verification, and prior authorization processes.
- Exceptional leadership and organizational skills.
- Proficiency in database and patient management software.
- Excellent communication skills, with the ability to handle sensitive financial and personal information professionally.
- Ability to multitask effectively in a dynamic, fast-paced environment.

Why Join Centennial Joint Care?
- Impactful Work: Play a central role in the health outcomes of our patients and the success of our clinic.
- Dynamic Team Environment: Join a team that is passionate about healthcare innovation and quality care.
- Career Advancement: We offer significant opportunities for professional growth and development in healthcare management.

This position offers competitive compensation and the opportunity to lead a dedicated team in providing exceptional patient care. If you meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity.

Job Type: Part-time

Pay: From $16.00 per hour

Schedule:

• Monday to Friday
• No nights

Work setting:

• Clinic
• In-person
• Medical office

Experience:

• Medical Office: 2 years (Required)

Ability to Relocate:

• Braselton, GA 30517: Relocate before starting work (Required)

Work Location: In person