Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

SUMMARY

The Design Engineering Manager is a customer facing, management position responsible for all aspects of the Design Department

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

*Responsible for all aspects of Cenero's design department including design revenue, profitability, project & client management, employee management, system design and documentation, et al.

*Assist with developing group budget and business plan. Meet or exceed financial targets and project cost estimates.

*Manage the Design Engineering Department personnel including:

-Develop written Objectives for all employees to support Corporate goals

-Review Employee objectives on at least a semi-annual basis.

-Delegate responsibilities, communicate clearly, and efficiently manage staff

-Maintain and improve employee morale as witnessed by retention rates.

*Develop, Implement, Maintain and Improve Cenero's design processes, using Cenero infrastructure such as CRM, including:

-Track and Publish design status information

-Develop & Improve Cenero forms such as Site Surveys, Design Requirements, etc.

-Document and continually refine Cenero's design processes

-Develop process to continually improve and refine designs (i.e. like using CAT V transmitters and receivers for union jobs to reduce cable labor)

*Develop design-only clients by:

-Identifying & migrating current affiliate partners that can help secure new design business.

-Supporting Sales Representatives on sales calls and with proposal creation

-Develop, review, update and/or modify current design-only pricing structure, as needed

-Assisting with the development of marketing materials

Success criteria will include number of appointments, opportunities, 'won' opportunities, and affiliates migrated.

*Identify and migrate current affiliate partnerships that can assist in securing new design-only projects. Coordinate all aspects of designated design projects (starting when the Sales Order is received until the project is signed-off) including:

-Responsible for, and be the focal point of, all communications with the customer

-Coordinate project scheduling. Commit only to aggressive but achievable schedules

-Keep all parties fully informed of project status by preparing and disseminating project reports, via CRM, for the customer and Cenero personnel

-Attend applicable project meetings, visit customer sites & conduct site surveys (as required) to gather necessary information

-Obtain customer sign-off

-Professionally represent Cenero to the customer and other project contacts and manage the customer's expectations

- Create & Document system designs, for Cenero design-build and design-only projects, based on client requirements and Cenero standards including:

-Creating and updating D-Tools and AutoCAD design files

-Creating bid documents, as required

-Creating site requirements, as required

*'Productize' strategic small systems for quick-turn opportunities.

*Keep and Enter accurate time sheet information.

*Create and Maintain personal objectives using Cenero forms. Obtain Management approval for objectives.

*Organize and facilitate semi-monthly meetings to review activity and productivity as related to defined goals.

*Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor's degree (B. S.) from four-year college or university in an appropriate engineering field; or two-to-five years related experience and/or training; or equivalent combination of education and experience.
• Applicant must have knowledge of AV fundamentals and ICIA best practices.
• CTS certification is preferred.
• CTS-D is mandatory.
• In-depth understanding of acoustics, basic electrical wiring and control systems is required with a working knowledge of related products and test equipment. Must also have experience with the installation and use of such equipment.
• Experience dealing with customers and construction related contractors is preferred
• Applicant must have sound technical writing ability
• Applicant must have experience in signal flow creation

LANGUAGE SKILLS

Ability to read, analyze, and interpret the complex documents including product specifications, wiring diagrams, and architectural drawings. Ability to respond effectively to sensitive customer inquiries or complaints. Ability to clearly and unambiguously communicate verbally or in writing.

MATHEMATICAL SKILLS

Ability to comprehend and apply principles of modern algebra and acoustical equations.

REQUIRED SOFTWARE EXPERIENCE

Microsoft Office Suite and AutoCAD

REASONING ABILITY

Excellent communication skills required. Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Applicable industry certifications and training are required. Must be willing to travel as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer and telephone keyboard; and talk or hear. The employee is often required to stand, walk, and reach with hands and arms.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical office, but construction site visits could be noisy, loud and dirty. Position is responsible for all aspects of designated design and 'special-focus' projects.

LOCATION

This position is eligible for a remote, work from home location.

Our preference is working in or near one of our offices in Malvern, PA; Lebanon, NJ; or Baltimore, MD.

Employee may be asked to appear in person for department meetings or attend company meetings when required.

BENEFITS AND PERKS

• Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee and
• Warm Philly soft pretzels every Wednesday

COMPANY INFORMATION

Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun!

Since 1999, Cenero has offered a range of Audio Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. Our corporate revenue growth has averaged 30% year over year for the past 6 years.

We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas)

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. Employee contributions can start immediately with a company match of 50% of your first 6% of deferral after six months of employment with a 3-year vesting schedule. We also offer Health Savings Account (HSA), and Flexible Spending Account (FSA). You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits will begin on Day One of employment.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.