Job Purpose:

As a Senior Website Project Manager, you are the daily contact to our customers and are responsible for understanding the scope and context of all website technology to support them in achieving their goals.The Senior Website Project Manager is responsible for planning, directing, coordinating, and delivering activities pertaining to technology and business solutions.This requires ensuring project objectives are accomplished and aligned with business goals and priorities; managing the project team to include interactions with various internal departments, external vendors, and customers.

Job Responsibilities:

Essential Functions:

• Own entire projects via the understanding of requirements, creation and management of timelines, organization of assets & team members and alignment via written and verbal communication

• Collaborate with different departments from Sales, Account Management, Design, Product, Development, SEO, Analytics and Programming to gain alignment and transform information into a cohesive plan

• Ability to work successfully with 3rd party tools and understand the requirements for implementation

• Actively monitor project risks and scope to foresee/identify potential problems and proactively identify solutions to address them in advance

• Serve as a main client contact on projects, clarify strategic requirements, explain complex ideas clearly, and manage expectations

• Communicate and document project status and strategic recommendations to clients, team members and leaders on a regular basis; escalate issues accordingly via the appropriate channels

• Consistently identify needs that your clients may not recognize and ensure approaches and solutions are linked to objectives and future needs

• Drive project delivery through effective use of internal and external status meetings (i.e. coordinate and facilitate meetings, draft and issue timely agendas and recaps, follow up on action items, etc.) 

• Be passionate about delivering the best creative, but find ways of producing it that it does not jeopardize an on-time on-budget approach

• Conduct final client level quality assurance testing on all deliverables

• Mentor junior team members by providing strong leadership, guidance & hands-on support, where applicable

Requirements:

Required Education and Experience:

• Bachelor’s Degree 

• 5 years of related professional experience, including Digital Project Management experience supporting cross-functional digital projects. Hospitality website experience is preferred but not required.

• Successfully managed the full Lifecyle of multiple website projects or custom web related projects (e.g., booking engine)

• Professional maturity, composure, and emotional intelligence 

• Knowledge of project management/planning software 

• You thrive under deadlines, juggling multiple and competing prioritiesand thrive in a fast-paced environment

• Excellent client facing and relationship management skills 

Competencies:

• Business Management Skills - Strong leadership skills (listening, communications, coaching), proven ability to formulate and implement strategies, ability to manage in a matrix organization, ability to implement and manage change.

• Planning and Organizational Skills –Excellent organizational, planning, and proven ability to manage multiple priorities.

• Decision Making – Excellent decision making and problem-solving skills

• Office Tools – Strong technical aptitude and skilled in MS Windows-based office tools including project management, SharePoint, presentation software, database software and desktop applications

• Empowerment, Coaching and Teambuilding – Ability to provide guidance and coaching while empowering staff to perform their role. Create and maintaina sense of teamwork to ensure accountability, cooperation, and collaboration towards a common goal.

• Analytical and Conceptual Thinking – Ability to interpret and analyze situations, identifysolutions, and formulate recommendations for effective management.

• Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner

• Innovation – Ability to initiate creative thinking to accomplish continuous improvement and evolution of the PMO.

• Communication – Excellent communication, presentation, and interpersonal skills

Work Environment:

This job operates in a remote environment.