Job Details
Job Location
Tukwila Main Lab LLC - Tukwila, WA
Position Type
Salary
Education Level
High School
Salary Range
$70,000.00 - $84,849.66 Salary/year
Travel Percentage
None
Job Shift
2nd Shift
Description
ABOUT US
An unwavering pursuit of Excellence in Patient Care - Every diagnosis. Every day. This is what stand for.
CellNetix Pathology and Laboratories is a dynamic physician- and employee-owned pathology practice and lab headquartered in Washington state in the Seattle area with locations throughout the state and Alaska. We're resolute in meeting the exceedingly high standards of quality we set for our laboratory, our customer service, our business, and ourselves.
If this resonates with you, join our exceptional team in our pursuit of excellence.
Position Summary :
The Courier Operations Supervisor assists the Transportation Manager in full spectrum of the Courier Department and is responsible for maintaining broad knowledge of routes, fleet, vendors, and software. The Courier Operations Supervisor interacts with physicians, patients, and hospital staff. It is crucial that the Supervisor is knowledgeable about HIPAA, CAP, DOT, and IATA regulations, and practices and enforces all Standard Operating Procedures (SOPs) and Personal Protective Equipment (PPE) procedures. In addition, the Courier Operations Supervisor is responsible, and delegates additional tasks and responsibilities as needed to the Courier Operations Supervisor.
Position Shift: Monday - Friday 1:00pm - 9:30pm with on-call expectations for weekdays/weekends.
Essential Duties:

• Assists in all aspects of staffing, including but not limited to scheduling, budgeting and Courier team performance reviews.
• Assists in the management of daily staff operations and oversight.
• Ensures regulatory compliance at all locations.
• Ensures staff at all divisions adherence to policy and procedures.
• Meets regularly with CellNetix retention representative to discuss client feedback.
• Communicates with clinic contacts to ensure efficient specimen collection practices are in place as needed.
• Assist and adhere to new policy guidelines and Courier training.
• Ensures that all protocols are followed, and service failures are documented and reported.
• Provides backup assistance to Couriers.
• Provides backup training as needed.
• Additional tasks and assignments as needed.

Qualifications
Knowledge/Skills/Abilities:

• Ability to learn new software
• Excellent Communication & customer service abilities
• Exhibits; attention to detail, & critical thinking mindset
• Ability to prioritize tasks & mutli-task
• Must be organized
• Maintain composure under stress
• Must have the ability to deal with conflict
• Familiarity with lab equipment

Qualifications/Experience:

• High school diploma required. (Bachelors preferred)
• 1-3-years of transportation experience is required
• 2 years of medical courier experience preferred
• Leadership experience preferred
• Proficiency in Microsoft Office suite required
• Pathology experience preferred

Physical Requirements:

• Be able to lift 50 lbs.
• Be able to stand for over 2.5 hours at a time
• Be able to move around in tight spaces
• Be able to sit up to 8 hours a day
• Environmental hazards such as formalin, communicable disease, fresh human tissue, etc. are present in the workplace

Benefits:
Benefits: CellNetix offers a comprehensive benefits plan.

• Medical, Vision, Prescription company paid options.
  • Employee only HSA $0.00/ per month or Employee only PPO $45.90/per month. D ependent plans also available.
• Dental company paid options.
  • Employee only $0.00/ per month. Dependent plans also available.
• 401K company match up to 4%
• Paid Time Off (PTO)
  • 0-3 Years of Service: Accrue up to 15 days per year
  • 4-7 Years of Service: Accrue up to 20 days per year
  • 8-12 Years of Service: Accrue up to 25 days per year
  • 13 Years of Service: Accrue up to 30 days per year
• Holiday Pay
  • 6 paid holidays per year
  • 2 floating holidays per year
• Company paid Life and Disability insurance.
• Fully subsidized ORCA public transportation card and free parking at most sites.
• Company paid Norton LifeLock Identity Protection.

IMPORTANT NOTICE: As a healthcare organization we are committed to providing a healthy and safe environment. We require a criminal history background check and drug test for all final candidates.
CellNetix is an equal opportunity employer. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, religion, color, national origin, age, sex, genetic information, the presence of a sensory, physical, or mental disability, or on any other basis protected by federal, state, or local law. CellNetix is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know.
CellNetix has a mandatory COVID-19 vaccination policy. Job candidates must be able to show proof of COVID-19 vaccination or have an approved medical or religious accommodation in place prior to starting work. Fully vaccinated is defined as two weeks after the second dose in a two-dose series such as Pfizer or Moderna or two weeks after a single-dose vaccine such as Johnson & Johnson. Please work with Human Resources if you need an accommodation.