• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• verify insurances and update patient information
• Document basic insurance information in the patient’s file for quick reference
• inform patients of dental office procedures and policy
• move patients through appointments as scheduled
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options
• arrange payment schedule with patients
• prepare and mail billing statements
• arrange supporting documents for insurance claims
• maintain a professional reception area

• safeguard patient privacy and confidentiality
• Ability to maintain composure and professionalism when exposed to stressful situations
• Ability to work cooperatively with management, staff, and patients
• Ability to prioritize, organize, and complete tasks in a timely and independent manner
• Ability to understand and follow written and verbal instructions
• Ability to accept constructive criticism
• Other duties as required

*Dental Front Desk 1 yr experience required*

*Bilingual in Spanish preferred*

*Open Dental experience preferred*

Job Type: Full-time

Pay: $12.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 5 years (Required)
• Customer service: 5 years (Required)
• Dental Terminology: 2 years (Required)

Work Location: In person