ABOUT US:

CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specializing in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

ROLE:

The HW and Network Administrator is responsible for all server and infrastructure installations, maintenance troubleshooting and remediation for data center. This position will be focused on improving the stability and performance of the system, maintaining and improving the security posture of the systems, continuous monitoring of system health, and troubleshooting issues that arise.

RESPONSIBILITIES:

• Data center on-site support

• Analyze, research, configure, install networks and computer systems

• Works with OEM on server repair warranty and parts replenishment

• Escorts visitors within data center

• Interface with electrical and infrastructure vendors for routine maintenance visits

• Order supplies to replenish data center stock or for upcoming projects

• Uses advanced troubleshooting skills for hardware and infrastructure problem or failure remediation

• Generates and works from ticket system to provide support and project

• Operating Windows / Linux / Storage

• Visual inspection, on-site network cable wiring

QUALIFICATION:

• Bilingual in Korean-English – can speak, read and write professionally

• Minimum 3 or more years of relevant work experience in data center network operation, data center and infrastructure engineer in medium to large data center environments (100-500 servers with supporting infrastructure servers)

• Minimum 3 or more years of relevant work experience in Server / Storage Hardware Management (DELL / HP / IBM / Oracle)

• Experience with cabling system (UTP, Optical Fiber)

• Minimum 3 or more years of hands-on work experience with server repair and warranty parts service

• Experience with protocols and services based on TCP/IP

• Experience with routers and switches

• Experience working in a Highly Available data center environment with high uptime with little to no disruption in services or availability

• Ability to work well within a team

• Bachelor’s degree in Computer Science or related field is preferred

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Occasional lifting and or carrying of up to 50 pounds

• Visual acuity, speech and hearing

• Hand-eye coordination, manual dexterity necessary to operate a computer keyboard and basic office equipment

• Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions

• Working conditions are primarily inside an office environment with travel to various locations on an occasional basis

OTHER QUALIFICATIONS:

• Legally authorized to work in the U.S. without any restrictions

• Okay to occasional local/domestic business trips

• Okay to work 100% onsite in San Jose, California

• Okay to 1-year term contract employment with possibility for extension depending on need and performance

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