CeDent is Hiring an Architect - Adobe Marketo (Atlanta, GA; Chicago, IL; ...) Near Atlanta, GA
Title: Architect - Adobe Marketo@ Chicago, IL -Atlanta, GA- Dallas, TX (Remote Travel)Terms of Hire: Full Time. Salary: $ Open K/ YR Benefits.Role Description
Subject matter expert in Marketo technology and apply it to customers’ business processes for optimum use of the solution.
Develop, deploy, optimize a range of landing pages and email campaigns
Translate business needs into product requirements and work with product management to add enhancements
Provide business and technical solutions to help customers optimize use of solution. Optimize against key metrics including CTR, open rates, and advertisers registered.
Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in our case tracking system
Establish strong relationship with Product Management, Engineering & Operations
Maintain ownership of issues and Accounts until resolution, drive other teams as needed and set customer expectations
Perform problem characterization, reproduction, diagnosis, and root cause analysis
Partner with Engineering personnel to prioritize and escalating as necessary
Share best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base
Provide developer support to partners and vendors
Qualifications:
10 years of experience with Marketing Automation platforms, including 3 years of Marketo experience.
Additional platforms of interest include: Adobe Campaign
Experience with delivery of marketing automation projects, especially implementations and integrations (CRM, CMS).
Experience with audits or application support also valuable.
Experience in digital marketing agencies or marketing technology service managed service providers.
Experience gathering marketing/technical requirements for client implementations
Knowledge of lead generation and lead nurture, sales/marketing alignment.
What are the 3-4 non-negotiable requirements of this position?