You haven't searched anything yet.
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have high levels of employee engagement. We provide an outstanding benefit package that includes healthcare, paid vacation, and a 403(b), along with competitive compensation. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.
What you will be doing in this role:
Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services, performing duties which include identifying, analyzing, resolving and responding to customer inquiries, concerns and issues, and following up on accounts to ensure payment and resolution. Positions at this level require advanced knowledge in specialized functions and a full understanding of the revenue cycle. You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, able to talk, think and access the system to achieve maximum customer satisfaction. This position requires strong analytic and prioritization skills and the ability to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices. This position may be cross-trained in other revenue cycle functions and provide back-up coverage.
Applies detailed knowledge of and follows all hospital and department policies, procedures (e.g., PHI, PFS employee handbook).
Requirements:
Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.
Full Time
$42k-53k (estimate)
05/12/2024
07/10/2024
cedars-sinai.com
Los Angeles, CA
<25