Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

JOB SUMMARY

The Quality Improvement I assists the Quality Improvement Department with reviewing and maintaining satisfaction surveys, internal monitoring activities, packet/form maintenance, and special projects. This role supports day-to-day operations and provides administrative support to the department

JOB DUTIES

• Assist department with reviewing and maintaining satisfaction surveys, internal monitoring, report support, and form/packet maintenance
• Promote cohesiveness in the office environment
• Support day-to-day operations and client advocacy
• Effective written and verbal communication
• Excel Proficency
• Comply with applicable legal requirements, standards, policies, and procedures
• Demonstrate dependability
• Demonstrate effective problem-solving and decision-making skills
• Exhibit computer efficiency
• Maintain necessary skills and knowledge to coordinate workflow
• Participate in professional development and training activities
• Prioritize and multitask effectively
• Provide administrative support to the department
• Learn program requirement specifics for all entities
• Other duties as assigned

QUALIFICATIONS

• Associate’s Degree preferred
• Previous office experience preferred
• Combination of education and experience