POSITION SUMMARY:

Work closely with Second Harvest Food Bank and the City of San Jose to deliver grocery boxes to the most vulnerable population in Santa Clara County. Vulnerable population includes community members who are either: quarantined due to positive test of COVID-19, self-isolating due to possible exposure to COVID-19 or home bound and being affected by COVID-19.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Drive, Navigate and Deliver Groceries
  • Drive vehicles safely and follow all road regulations and traffic laws
  • Use smart phone to access map applications and navigate to client homes
  • Document delivery times, mileage, and assist in keeping track of receipts
  • Communicate with clients via call or text message regarding deliveries
  • Load and unload grocery boxes
  • Document and sign off on deliveries made
• Engage in team building activities
• Records services in the agency's technology platform to maintain client files if needed and completes timely, accurate documentation in a timely manner, including intake, progress and periodic reports on a schedule to be determined.
• Serve on collaborative teams within the Emergency Programs and Housing Services Division and the agency.
• Complete other activities needed to meet the goals of the position and the Division.
• Complete other duties as assigned 

QUALIFICATIONS:

EDUCATION AND EXPERIENCE

• High School Diploma or Higher or equivalent work experience

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Must possess a strong work ethic, enjoy working collaboratively, and be capable of working independently with a high level of reliability.
• A high energy, optimistic attitude that encourages and motivates clients living in stressful, high pressure situations.
• A proven commitment to continuous quality improvement, including an openness to constructive feedback.
• Knowledge of modern office methods and practices, including filing systems, business, correspondence, presentations, and report writing.
• Excellent basic computer skills (e.g. keyboarding, Microsoft Word Office Suite) as well as comfort with using cloud computing applications, electronic health records, as well as learning new technology tools quickly.
• Experience working with vulnerable populations such as individuals with low and fixed income, underserved Santa Clara County residents, including but not limited to seniors, students, and transition age youth.
• Excellent multicultural experience and ability to work well with a diverse population.
• Flexible, proactive, adaptable and able to work in a fast-paced, changing environment.
• Highly developed interpersonal skills, enabling the candidate to work collaboratively with diverse audiences.

PHYSICAL REQUIREMENTS

• Thrive in a fast paced, diverse and dynamic environment
• The service is physical with the need to be able to pick up boxes 10 to 30 lbs.
• Ability to deal with stressful situations.
• Ability to walk or stand for long periods.

OTHER QUALIFICATIONS:

• Criminal background check via livescan fingerprint.
• Must have TB test performed and submit results.
• Provide proof of COVID-19 Vaccination and booster status.
• Automobile, valid driver’s license and auto insurance per agency policy; or have access to reliable transportation

WORKING CONDITIONS:

• Work is performed at multiple sites as described above.
• Work will be mostly spent driving within Santa Clara County.

HOURS AND OTHER CONDITONS:

• Standard office hours are Monday through Friday, approximately from 8:00 a.m. to 5:00 p.m.
• This is a full-time, non-exempt position. Some evenings and weekends will be required to meet the needs of the position. 

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.