Do you thrive on providing a great customer service experience? Are looking for a place where you can make a positive difference?

Our Accounts Receivable Billing Specialist helps our communities run smoothly and contributes to our residents’ satisfaction.

This position pays $19.50 - $20.50 hourly.

What you’ll accomplish :

Responsibilities of Billing Specialist :

• Generation of invoices for builder accounts
• Generate statements for residents at various frequencies
• Generate miscellaneous invoices as outlined for portfolio
• Review and adjustment of billing errors
• Posting builder funds from invoices distributed
• Maintain organized back-up and responsible for monthly filing
• Correspond with builder contacts for associations in portfolio regarding billing inquiries
• Correspond with site teams regarding billing inquiries and errors
• Correspond with residents regarding billing on accounts
• Special projects as outlined by association
• Maintain AR Information Sheet for billing amounts and update as needed
• Process annual coupon booklets
• Other projects / tasks as outlined by department leader

Daily Workflow of Billing Specialist :

• Review new correspondences (emails & voicemails) and provide responses within 48 hours
• Create and distribute any builder invoices for payment based on frequency of billing
• Create resident statements for distribution at the frequency of billing for indicated portfolio
• Post any received builder payments, code for deposit & create backup documentation for each deposit
• Minimum of monthly filing for these documents in CCMC designated file cabinets
• Update builder billing tracker with date of distribution of invoices to builders
• Review builder accounts balances and transfer credits as needed or advise of any refunds needed

What we’re looking for :

• Two years’ accounts receivable experience, preferred
• HOA industry experience, highly preferred
• Experience working in a fast-paced environment
• Effective multi-tasking skills
• Excel / Microsoft Office Suite experience
• Excellent communication skills both written and verbal
• Ability to work independently and problem-solve with minimal help
• Strong organizational and prioritizing skills
• Must pass a pre-employment drug screen and background check

What we offer :

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About our Team :

Our team members are the strength behind CCMC. If you thrive working in a fast paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships, this role could be just right for you.

Last updated : 2024-05-17