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3 Patient Services Representative - OB/GYN - Queens Jobs in Flushing, NY

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cbwchc
Flushing, NY | Full Time
$162k-221k (estimate)
8 Months Ago
Charles B. Wang Community Health Center
Flushing, NY | Full Time
$43k-54k (estimate)
2 Months Ago
Charles B. Wang Community Health Center
Flushing, NY | Full Time
$44k-56k (estimate)
10 Months Ago
Patient Services Representative - OB/GYN - Queens
cbwchc Flushing, NY
$162k-221k (estimate)
Full Time 8 Months Ago
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cbwchc is Hiring a Patient Services Representative - OB/GYN - Queens Near Flushing, NY

  • Ensure a welcoming, attentive, positive and confidential patient experience from the first encounter, whether it is by phone or in-person
    • Remain well-informed about the Health Center to orient patients and families to the Health Center’s services, and promote services and benefits as appropriate 
    • Monitor incoming patients and the waiting area to assess patient needs and wait times, assisting as needed
    • Ensure reception and waiting area neat and tidy at all times
  • Complete and update patient registration in a timely and courteous manner
    • Interview and register new patients, accurately and completely
    • Provide patients/families with information about Patient’s Bill of Rights, Notice of Privacy Practices and other policies and procedures
    • Verify insurance eligibility and address insurance questions and concerns
    • Perform sliding fee scale assessment and determines fee charges for self-pay and underinsured patients
  • Optimize provider schedules and patient satisfaction with efficient scheduling
  • Effective teamwork, communication and collaboration as part of practice-wide care team
    • Direct phone calls/inquires to appropriate department/personnel and/or take phone messages
    • Work closely with clinical team to ensure smooth patient workflow, including assistance with check-out and referral management as needed
    • Demonstrate curiosity and understanding of process workflows, healthcare team needs, and patient experience
    • Maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport and participating in team problem-solving
    • Adapt to changes in practice operations, workflows and patient needs as they emerge
  • Perform other unit specific duties as assigned

Job Summary

JOB TYPE

Full Time

SALARY

$162k-221k (estimate)

POST DATE

10/11/2022

EXPIRATION DATE

05/19/2024

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