Design Consultant, CB2

Reports to: Store Manager

Job Description:

In-Store Design Consultant who, by using the CB2 design tools and services, works with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Design Consultant will maximize company sales growth and profitability. Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer.

Primary Responsibilities:

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers.

• Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration.

• Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.

• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog.

• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.

• Stays informed with the marketplace and industry trends.

• Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry).

• Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service.

Knowledge, Skills, and Abilities:

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.

• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs.

• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.

• Ability to stay up to date on current design trends.

• Proven track record of building long-lasting relationships with customers.

Experience Required:

• 1 years of relevant experience in Furniture Sales/ Home Decor Design or retail/ customer service experience.

• Experience working one on one with clients and recommending solutions

• Proficient in Google platforms, virtual communication, design tool experience prefered

Physical and Visual Activities**

On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.

Physical Demands**

Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment.

Environmental/Atmospheric Conditions**

Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible

**In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position’s requirements.

NOTE: The Primary Responsibilities, Knowledge, Skills, and Abilities, Experience Required and other aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Type: Part-time

Pay: $17.25 - $21.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Interior design: 1 year (Preferred)
• Sales: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person