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Administrative support
$43k-54k (estimate)
Full Time | Business Services 3 Weeks Ago
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Catapult Solutions Group is Hiring an Administrative support Near Temple, TX

Job Title : Administrative Support Associate

Department : Patient Transport Services

Location : On-site (no remote work)

Role Type : Full-time contract position

About Our Client

Our client is a leading healthcare provider serving communities across multiple states. Founded over 50 years ago, they offer a comprehensive range of medical services delivered by highly skilled professionals in state-of-the-art facilities.

With a commitment to excellence and compassionate patient care, the company operates hospitals, outpatient clinics, and specialized medical centers.

Their mission is to improve the health and wellbeing of the diverse communities they serve.

Job Description

The Administrative Support Associate plays a vital role in ensuring smooth operations within the Patient Transport Services department.

This multi-faceted position requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced environment.

The ideal candidate will be responsible for answering phone calls, dispatching work requests, monitoring environmental alarms, assisting with patient transporter assignments, and contributing to process improvement initiatives.

As an Administrative Support Associate, you will serve as the primary point of contact for internal and external customers, providing professional and courteous service.

You will have the opportunity to collaborate with various teams, participate in special projects, and contribute to the overall efficiency of the department.

Duties and Responsibilities

  • Answer incoming phone calls from public, employees, patients, and visitors in a professional manner.
  • Document and dispatch work requests accurately and efficiently.
  • Monitor and respond to environmental alarms, including doors, gates, parking lot intercoms, and CCTV systems.
  • Assist with the workflow and assignments for patient transporters.
  • Participate in or lead special projects aimed at improving processes and increasing departmental efficiency.
  • Provide feedback and suggestions to leadership regarding process improvements and performance optimization.
  • Perform all assigned duties in a competent, professional, and courteous manner.

Required Experience / Skills

  • Excellent customer service skills with the ability to handle difficult situations and resolve conflicts.
  • Strong written and verbal communication skills in English.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to comprehend instructions, correspondence, memos, and other forms of communication.
  • Ability to thrive in a stressful, fast-paced environment.
  • Experience in an administrative support role and / or customer service is preferred.
  • Healthcare, call center, or dispatch service experience is preferred.

Nice-to-Haves

  • Familiarity with medical terminology and procedures.
  • Proficiency in additional software or tools relevant to the role.
  • Experience in a similar healthcare or service-oriented environment.

Education

High School Diploma or GED equivalent is required.

Pay & Benefits Summary

  • Hourly rate : $18 per hour
  • Shift availability :
  • Position 1 : 1st Shift, 8 AM - 4 : 30 PM, Saturday - Wednesday
  • Position 2 : 1st Shift, 8 AM - 4 : 30 PM, Thursday - Monday

Call-to-Action

If you are a skilled administrative professional with a passion for exceptional customer service and a desire to contribute to a dynamic healthcare organization, we encourage you to apply now! Join our client's dedicated team and be part of a mission that makes a difference in people's lives.

Keywords : Administrative Assistant, Customer Service Representative, Dispatcher, Healthcare Administration, Patient Transport, Call Center, Data Entry, Office Support, Medical Office Assistant.

Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$43k-54k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/21/2024

WEBSITE

catapultsgi.com

HEADQUARTERS

Rochester, NY

SIZE

<25

INDUSTRY

Business Services

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The job skills required for Administrative support include Customer Service, Administrative Support, Microsoft Office, Attention to Detail, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Administrative support positions, which can be used as a reference in future career path planning. As an Administrative support, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative support. You can explore the career advancement for an Administrative support below and select your interested title to get hiring information.

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If you are interested in becoming an Administrative Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Administrative Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Administrative Support job description and responsibilities

Administrative Support develops and update administrative systems to make them more efficient.

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Administrative support provide supports to team by performing tasks related to organization and strong communication.

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Administrative support typically have full to-do lists and must be able to effectively manage their time to finish their duties by a set deadline.

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Administrative Support usually review records or reports pertaining to activities like production, payroll,shipping details, monitor work activities and evaluate performance.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Administrative Support jobs

Administrative support provides support to ensure efficient operation of the office.

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Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

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Administrative Supports who graduated from college usually earn either Business degrees or Psychology degrees.

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Administrative Support requires strong organizational skills to juggle many tasks.

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No office can function without the help of Administrative Support because they are the oil which helps the machine run as efficiently as possible.

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Step 3: View the best colleges and universities for Administrative Support.

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