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The Front Desk – Head Concierge Supervisor is responsible to oversee all Front Desk employees, the lobby area, make safety announcements, receive and distribute packages, control building entry, and greet, assist, smile and serve the residents and their visitors. Having experience in the Hospitality Industry, he/she is dedicated to constantly improving the guest experience through excellent communication, sincere service skills and constant training.
(May include some or all of the following as applicable)
Education/Training/Certifications/Licenses:
High school diploma or equivalency preferred. Completion of College level courses in Hospitality is strongly desirable.
Experience/Knowledge/Skills:
Two (2) or more years of experience in the Hospitality Industry. Effective written and verbal communication skills; Multiple language fluency is desirable. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required.
Computer literacy:
Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook.
Language requirements:
Multiple language fluency is desirable.
Travel and availability requirements:
May be required to travel to multiple locations in the state on an as needed basis.
Physical Requirements:
Ability to lift 30 to 5 lbs. and work in a sitting position for long periods of time. Extensive use of fingers for typing and visual use of the computer monitor. Communicate, receive and exchange ideas and information by means of the spoken and written word; ability to quickly and easily navigate the property/building as required to meet the job functions.
Ability to respond to emergencies in a timely manner. Ability to work flexible hours and weekends.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions:
The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis.
Disclaimer: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.
Full Time
Business Services
$37k-51k (estimate)
02/23/2024
04/03/2024
thecastlegrp.com
CHARLESTOWN, MA
25 - 50
1996
SANDRA LISH
$5M - $10M
Business Services
The job skills required for Front Desk Supervisor include Customer Service, Microsoft Office, Motivating, Life Insurance, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
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Career tips from people on Front Desk Supervisor jobs
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