Overview

Join Our Stellar Team at Castalia Systems!

Are you ready to skyrocket your career with us? We're on the lookout for ambitious individuals who are eager to make their mark in a diverse and thriving environment.

At Castalia Systems, we're not just another company – we're a certified Woman Owned Small Business (WOSB) and Small Disadvantage Business (SDB) committed to excellence since 2011. Join us in delivering top-tier solutions to the dynamic Defense and Intelligence sector.

As valued members of our team, we prioritize your well-being. Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Responsibilities

Castalia Systems is seeking an Operations & Maintenance (O&M) Engineer (Tier III) in the Chantilly, VA area.

An Operations & Maintenance (O&M) Engineer will support the customer’s various WAN and LAN networks, in providing network upgrades and config support to the architecture team; act as subject matter expert in WAN and LAN technologies and vendors; support customer’s intra- and inter- net and other data communications systems or segments of networked system; and by Providing tiered support for the network operations centers (NOC).

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.
• Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.
• Diagnose hardware and software problems and replace defective components.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Monitor the performance of systems and networks.
• Support routine network startup and shutdown procedures and maintain control records.
• Configure, and test hardware, networking software and operating system software.
• Prepare technical proposals for presentation to the engineering review boards for adding new technologies to the network.
• Perform a full range of upgrades in accordance with existing network architecture.
• Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.
• Perform long term O&M activities to include tier 3 troubleshooting and problem resolution.
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Prepare troubleshooting procedures for restoring the network to optimal performance levels.
• Provide fault management for the network and supports performance management functions.
• Respond, isolate, and resolve network troubles. Monitor alarms and alerts to identify network elements causing network degradation or failure.
• Execute reporting functions and data input associated with network management.
• Monitor security posture of the network, report suspected violations to designated authority.
• Coordinate with configuration management and implementation teams.
• Perform operator-level maintenance on components for network management systems.
• Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput); recommend procurement, removals, and modifications to network components.
• Optimize network topologies and site configurations. Plan installations, transitions, and cutovers of network components and capabilities.
• Coordinate requirements with users and suppliers.
• Organize and direct network installations on-site surveys.
• Assess and document current site network configuration and user requirements.
• Maintain operating systems, communications software, database packages, compilers, assemblers, and utility programs.
• Apply software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.
• Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application.
• Evaluate and recommend COTS applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions.

Qualifications

Security Clearance Requirement:

Active/current TS/SCI with Polygraph clearance is required.

Required Qualifications:

• High School Diploma and 16 years of relevant experience, or Bachelor’s Degree and 12 years of relevant experience, or Master’s Degree and 10 years of relevant experience.
• Must have DoD 8570 IAT Level 2 certification.

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.