SUMMARY:

The Director of Planning and Analysis is an integral role within the organization that will be responsible for the analysis and development of process improvement and change management endeavors to drive business results and protect the property from loss. This role will require strategic big-picture thinking founded in a deep-rooted understanding of planning and analysis and business fundamentals. Timely and accurate insights into key drivers of the business, with a focus on identifying potential issues and driving corrective action before risks materialize.

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

• Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Completes labor analyses and models to ensure Casino optimizes labor costs for all Casino departments.
• Conducts industry and competitor analyses to develop operational and financial benchmarks.
• Proactively seeks out margin enhancement opportunities and provides recommendations with relative departments and implements change.
• Primarily responsible for short- and long-term financial analysis for the property including labor, and financial data reporting.
• Exercise discretion and independent judgment within the property.
• Calculates profitability of marketing programs and works with the Leadership team on to analyze results to identify opportunities for improving efficiency of marketing expenditures.
• Develops department-level and business-wide KPI’s to be used for performance monitoring and goal setting.
• Report and communicate findings of analysis to General Manager and Executive Team.
• Works with Finance and the department leaders in preparation of the annual budget; Compares actual operating results to budget and prior year; Summarize key findings and communicate to executive management.
• Make recommendation for improving EBITDA.
• Develops presentations for budget meetings and operational reviews.
• Develops, maintains and distributes key operating metrics to evaluate attainment of company's operating, and service objectives.
• Translates business needs into analytical projects.
• Prepares ad-hoc analysis as needed.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Accumulates, coordinates and reports on the Casino’s main initiatives by partnering with all departments to obtain information and establish a reporting format that will provide updated status of main initiatives.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM
• Maintains strict confidentiality in all departmental and company matters.
• Will work with HR Director to identify staff development and training programs.
• Determines work procedures and expedites workflow.
• Proactively cultivate and sustain strong, mutually beneficial and supportive partnerships with the business leaders.
• Significant responsibility for formulating and administering policies and programs, manages significant financial, and physical resources, and functions with a very high degree of autonomy.
• Establishes and conducts regular meetings with department directors to obtain and address reported instances of compliance, workforce planning, business improvement measures and other issues as they arise.
• Plans, measures and analyzes data, monitors trends, evaluates processes and gaps.
• Responsible for managing and maintaining Project schedules (project management).
• Facilitates meetings and training sessions for areas of responsibility.
• Maintains current and thorough knowledge of Indian Gaming Regulatory Act, State Gaming Compact, and Pauma Tribal Ordinance. Continually obtains and reviews changes to federal, state and tribal regulations affecting Indian Gaming
• Prepares detailed reports of findings and recommendations written in a professional manner consistent with industry practices.
• This role is critical to managing risk and is expected to provide the General Manager and other executives their assessment of the risks associated with Casino programs, products, and services.
• Champions the goals and priorities of the Tribe in a manner that reflects and upholds the Tribe's vision, mission and values.
• Frequently influences business decisions made by senior leadership.
• Influences others to understand and accept new concepts, practices and approaches.

This job description is only meant as a summary of the typical functions of this role, it should not be considered as an exhaustive or comprehensive list of all possible responsibilities, tasks and duties. Casino Pauma retains the right to change or assign other duties to this position.

MINIMUM QUALIFICATIONS:

• Minimum of five (5) years of combined experience in audit, project management, system implementation, and accounting, preferably within the gaming industry.
• Minimum of three (3) years of supervising others. Prior Director level is preferred.
• Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of requirements indicated above.
• Proficient computer skills including Microsoft Office Suite, Outlook, SharePoint, and relevant gaming software is required.
• Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts.
• Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis.
• Experience in facilitating training sessions and meetings.
• Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
• Must be personable and professional, capable of using caution and discretion in communication.

SKILLS/ABILITIES:

• Must have excellent interpersonal, analytical, and research experience to perform audits or large- and small-scale projects.
• Must demonstrate the ability to communicate verbally and in writing throughout all levels of the organization.
• Ability to delegate, multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Strong leadership and people management skills required with good motivational and collaboration emphasis; communicates change effectively, overcomes resistance and builds commitment.
• Demonstrated ability to solve problems while exhibiting sound judgment.
• Ability to organize and prioritize own work and work of others in a setting with frequent and rapid priority and assignment changes and additions coming from multiple sources.
• Ability to read and interpret documents, such as financial reports, legal documents, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to understand complex scenarios and dissect the components to identify changes required and the impact of those changes.
• Ability to see conflicting perspectives of an issue and work with competing sides to form a consensus and implement a resolution.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to requests.

EDUCATION:

• High School Diploma or equivalent is required.
• Bachelor’s degree in business, statistics, finance, accounting or related field, preferred.

LICENSE REQUIREMENTS:

• Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.

WORKING CONDITIONS:

• Must be able to remain in a stationary position for extended periods of time.
• This role will require occasional movement throughout the property.
• The person in this role frequently communicates with others that may have questions, they must be able to exchange accurate information in these situations.
• Constantly operates a computer and other office machinery.

• Work is performed indoors in a climate-controlled environment.
• Will be exposed for prolonged periods of time with exposure to moderate noise and tobacco smoke.