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Full Time
$34k-41k (estimate)
04/24/2024
05/11/2024
casecu.org
LANSING, MI
50 - 100
1936
TERRY PEARSON
$10M - $50M
Banking
CASE Credit Union was chartered in 1936 to serve Lansing area teachers and administrators as Lansing Teachers Credit Union. From operating within Lansing High School with 180 members, today, nearly 85 years later, we serve a membership of over 45,000 members and operate seven branches throughout the Greater Lansing area, while controlling over $350 million in assets. We pride ourselves in living our mission of assisting members and employees to achieve financial success through service that is superior, convenient, and easy to use. CASE is heavily focused on serving the credit union mission of... people helping people. We are dedicated to continuing our efforts in strengthening of our community through school education programs, supporting charities, and providing financial awareness. As an award winning credit union, we are always looking for new and innovative ways to meet the financial needs of our members by improving and providing enhanced products, services, and features. We strive to be the place our members refer to for achieving financial success and improving their quality of life. CASE is also Community Development Credit Union (CDCU). A CDCU is a credit union with a mission of serving low and moderate-income people and communities. Apply for membership at www.casecu.org
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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.