Responsible to:Hospice Manager
Hours:24 - 32 hours/week
Schedule:8 hour/shiftvariable including rotating weekends
Pay Range:$17.63 - 25.86

Job Summary:

Assist with registering patients, maintaining accurate paper and electronic charts. Will be required to assist with pre-authorizations, referrals, and obtaining medical records from hospitals, specialists, PCPs, and insurance companies. Provide clerical support to clinical staff, answer phones, answer door, greet patients and families, and triage non-medical needs of patients and families, including room preparation prior to admission. Provide tours of facilities for guests of PMHH. Other tasks required may include direct patient contact. This is a variable schedule including weekend coverage position scheduled Saturday & Sunday of each week.

Education & License Requirements:

High school graduate or equivalent Must obtain food handlers permit within two weeks of employment, program provided.

Minimum Qualifications & Experience:

One year acute care or skilled nursing facility experience. Must have valid CPR card, program provided. Keyboarding skills adequate to accomplish required department data entry. Must have experience with PC and windows-based programs and the ability to organize work projects, prioritize, problem solve, and function independently. Desired skills include: Good communication and excellent interpersonal skills required. Ability to maintain professional demeanor and confidentiality in dealing with others. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, confidentiality standards of HIPAA, other office procedures. Must be highly organized, efficient, with the ability to prioritize, multi-task, and demonstrate effective time management skills.

Essential Job Functions:

Provides compassionate care with respect for patient’s rights.

Greets clients and provides excellent customer service in person and on the phone.

Registers patients in computer system including medication order data entry.

Coordinates patient record functions, including chart retrieval, filing, and record requests, utilizes multiple EMR environments.

Attention to detail

Provides facility orientation tours to family members.

Functions as an integral member of the clinical team.

Communicates clearly – verbal, written, telephone.

Assists floor Hospice Aides or nursing staff in providing assistance with patients as needed.

Deals with potentially emotionally charged situations.

Performs other duties as assigned.

Marginal Job Functions:

Perform light housekeeping, cleaning, cooking, and homemaking services and other tasks as required..

Employment Application

Please direct your transfer request or application to Cascade Health Human Resources.

Email as an attachment to hr@cascadehealth.org,

Fax to 541-228-3165

Mail to 2650 Suzanne Way, Suite 200, Eugene, OR 97408.

If you have any questions, please contact us as 541-228-3129.