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The Client Services Manager (CSM) will work to build market growth by locating, developing, negotiating and closing business relationships identified within the Cascade Environmental service lines including drilling, remediation services and thermal remediation. The CSM will lead business development activities in their select geographic market/region, primarily fostering a relationship between various consultants’ projects and the operational teams that ultimately complete the field activities. The CSM will call on new and dormant clients, both in person and via electronic communications, to introduce the suite of services Cascade has to offer. The CSM will report to the EVP of Sales and will collaborate with Cascade staff to establish and execute strategic plans in an effort to meet/exceed stipulated revenue growth goals and objectives. This position requires knowledge of the broad brand that is Cascade with a strong familiarity of the various competitors in the assigned market area. The CSM is responsible for introduction of both transactional drilling opportunities plus the turnkey opportunities with Cascade Remediation Services and TerraTherm, Inc. thermal remediation. The CSM will be measured on successful integration with both the leadership group and the local operations team to best develop a go-to-market strategy based on local capabilities and desired growth areas for Cascade.
ESSENTIAL FUNCTIONS
JOB REQUIREMENTS AND QUALIFICATIONS
Cascade Environmental, LLC, and our subsidiaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination. EEO is the Law.
Cascade is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (425) 527-9700.
Full Time
Heavy Civil Construction
$71k-92k (estimate)
05/13/2023
06/05/2024
cascadedrilling.com
UPLAND, CA
25 - 50
2014
PATTY ANAYA
$10M - $50M
Heavy Civil Construction
The job skills required for Client Services Manager include Leadership, Initiative, Client Service, Presentation, Microsoft Office, Salesforce, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.