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Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.
C. is hiring a Service Advisor in Edgewood, Maryland. The Service Advisor position is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress.
Other duties include opening and closing work orders in an efficient and timely manner, using thorough details on customer requests / complaints to ensure technician understanding and customer satisfaction, serving as a first point of contact with customers via telephone or walk-ins, and calculating / providing repair estimates.
Seeking candidates with minimum two years’ service related experience; heavy equipment exposure. High School diploma or equivalent
Requirements for the Service Advisor position include :
Physical requirements must be met for the Service Advisor job, including the ability sit or stand for prolonged periods of time.
Able to lift, carry and maneuver items up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits :
Carter Machinery Co., Inc. is an EEO / AA Employer. All qualified individuals including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law are encouraged to apply.
Carter Machinery is a drug-free workplace.
Last updated : 2024-05-08
Full Time
Wholesale
$79k-110k (estimate)
05/10/2024
08/08/2024
cartermachinery.com
PRINCETON, WV
1,000 - 3,000
1952
Private
JIM LAMBERD
$200M - $500M
Wholesale
Carter is a marketer and distributor of commercial vehicles, agricultural and construction equipment.
The job skills required for Service advisor include Customer Service, Microsoft Office, Written Communication, Commitment, Teamwork, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service advisor. Select any job title you are interested in and start to search job requirements.