1 RENTAL FIELD SERVICE ADVISOR-BALTIMORE & BAY DISTRICT Job in Baltimore, MD
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RENTAL FIELD SERVICE ADVISOR-BALTIMORE & BAY DISTRICT
$54k-69k (estimate)
Full Time | Wholesale
3 Weeks Ago
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Carter Machinery Company Inc is Hiring a RENTAL FIELD SERVICE ADVISOR-BALTIMORE & BAY DISTRICT Near Baltimore, MD
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Field Service Advisor. The Rental Field Service Advisor position is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Seeking candidates with minimum two years' service related experience; heavy equipment exposure. High School diploma or equivalent.
Requirements for the Rental Field Service Advisor position include:
Competitive Compensation and Benefits:
Carter Machinery is a drug-free workplace.
Requirements for the Rental Field Service Advisor position include:
- Must be proficient with Microsoft Office Products.
- Must have excellent customer service skills and the ability to deal with stressful situations.
- Must be a strong communicator with excellent oral and written communication skills.
- Must be able to effectively multi-task.
- Must have an attention to detail.
- Working knowledge of the function and repair of heavy construction equipment preferred.
- Must be able to work any shift.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Competitive Compensation and Benefits:
- Health, dental and vision insurance.
- Paid time off.
- 401(k), $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery is a drug-free workplace.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Wholesale
SALARY
$54k-69k (estimate)
POST DATE
05/25/2024
EXPIRATION DATE
06/11/2024
WEBSITE
cartermachinery.com
HEADQUARTERS
PRINCETON, WV
SIZE
1,000 - 3,000
FOUNDED
1952
TYPE
Private
CEO
JIM LAMBERD
REVENUE
$200M - $500M
INDUSTRY
Wholesale
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About Carter Machinery Company Inc
Carter is a marketer and distributor of commercial vehicles, agricultural and construction equipment.
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