Responsibilities

Supervisors will provide and oversee on-site trauma-informed social service delivery at city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families.
Supervisors will manage daily social service operations and provide on the ground support and supervision for case managers who are responsible for completing culturally sensitive assessments and making referrals. Case Manager positions are also available on this project. This position can be Full or Part time depending on your availability.

Requirements

• Bachelor’s degree or two years of relevant social services experience with people who are vulnerable and have experienced significant trauma
• Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services
• Strong organizational and leadership skills
• Ability to work independently and manage a team
• Bi-lingual in Spanish