Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members. If you want to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore around then apply today!

We are seeking a reliable full-time Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.

CARPET & TILE MART- READING
3515 N. 5th ST & HWY 222 N., Reading, PA 19605
LYNN HECK, STORE MANAGER, 610-921-2037

---------------------------------------

With TEN 1st place awards in 2023, we look forward to you joining our award-winning team!

---------------------------------------

Job Responsibilities:

· Handle and record payments received and/or refunded from customer transactions

· Document and update customer accounts based on interactions and orders

· Answer phones

· Create and maintain customer purchase orders

· Handle customer inquiries and complaints

· Manage installation schedules and appointments

Job Requirements:

· Previous experience in customer service, front desk, or related fields

· Basic technology and math skills for computer use and calculations

· Capable of multi-tasking in fast-paced environments

· Professionalism with team player attitude

· Great customer service

· Excellent verbal and written communication skills

· Evenings and weekends availability

· Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Expected hours: No less than 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Reading, PA 19605 (Required)

Work Location: In person