14 Front Desk Agent Jobs in Springfield, IL
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Carpenter Street Hotel is Hiring a Front Desk Agent Near Springfield, IL
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Assist guests with any requests or issues they may have during their stay
- Handle reservations and cancellations with attention to detail
- Process payments and maintain accurate records
- Provide information about hotel amenities, services, and local attractions
- Conduct night audit procedures to ensure accuracy of guest accounts
- Maintain cleanliness and organization at the front desk area
Skills:
- Excellent guest service skills with a friendly and approachable demeanor
- Strong attention to detail and ability to multitask effectively
- Knowledge of hospitality management systems and procedures
- Proficiency in handling night audit responsibilities
- Ability to communicate effectively in multiple languages is a plus
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Previous experience in hotel or front desk operations is preferred
If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we would love to hear from you. Apply today to join our team as a Front Desk Agent!
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Free parking
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
- Weekends only
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Springfield, IL 62702 (Required)
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$27k-36k (estimate)
04/24/2024
04/25/2024
carpenterstreethotel.com
SPRINGFIELD, IL
25 - 50
Private
KEN BUTLER
$10M - $50M
Accommodations
Related Companies
The job skills required for Front Desk Agent include Customer Service, Guest Service, Communicates Effectively, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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