Responsibilities/Accountabilities:

• Travel to select office locations (Charlotte, Rockhill and Gaffney) when needed 
• Coordinates patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• Answers inquiries by phone and in person in a helpful, accurate and efficient manner
• Maintains appointment schedule and manages recalls
• Maintains electronic medical record, including the patient chart. Performs tasks (including linking, uploading, and referrals) in support of patient care.
• Ensures exam rooms are stocked appropriately and ensures that they are ready for next patient
• Ensures patient confidentiality by honoring the HIPAA Privacy Standards
• Assists providers when requested
• Cleans and sterilizes materials and instruments
• Performs patient prep procedures and documents findings in the patient record
• Performs all other related clinical, administrative tasks or special tasks as required.
• Provides patient care with a customer service lens
• Works and learns the audio department and able to perform audiology testing
• Works and learns the allergy department and is able to perform allergy testing and give shots
• Able to assist with the in office surgical procedures

Job Requirements: 

General Skills and Abilities:

• EMR skills/Eclinicals works a plus
• Must know how to type
• Works well in a team environment
• Good written and verbal communication skills
• Proficiency on a computer
• Speed and accuracy

Clinical Skills and Abilities:

• Prepare patients and set up exam rooms for examinations
• Must be able to give injections and draw blood
• Must be able to accurately measure and document patient vitals
• Must be able to maintain and operate an autoclave
• Must be able to transport and log patient laboratory tests
• Must understand the importance of HIPAA and OSHA standards

Willing to train the right person for the position.